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In this paper, we examine patterns of user activity in an enterprise social network service after the removal of a points-based incentive system. Our results reveal that the removal of the incentive scheme did reduce overall participation via contribution within the SNS. We also describe the strategies by point leaders and observe that users geographically distant from headquarters tended to comment on profiles outside of their home country. Finally, we describe the implications of the removal of extrinsic rewards, such as points and badges, on social software systems, particularly those deployed within an enterprise.", "proceedingsTitle": "Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work", "conferenceName": "", "publisher": "ACM", "place": "New York, NY, USA", "date": "2012", "eventPlace": "", "volume": "", "issue": "", "numberOfVolumes": "", "pages": "1067–1070", "series": "CSCW '12", "seriesNumber": "", "DOI": "10.1145/2145204.2145362", "ISBN": "978-1-4503-1086-4", "citationKey": "", "url": "http://doi.acm.org/10.1145/2145204.2145362", "accessDate": "2012-04-05T07:07:01Z", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "ACM Digital Library", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "gamification", "type": 1 }, { "tag": "organizational social networking", "type": 1 } ], "collections": [], "relations": {}, "dateAdded": "2012-04-14T08:54:49Z", "dateModified": "2012-04-14T08:54:49Z" } }, { "key": "IN9P87RE", "version": 1, "library": { "type": "group", "id": 75502, "name": "recherche_gamification", "links": { "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/75502/items/IN9P87RE", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification/items/IN9P87RE", "type": "text/html" } }, "meta": { "createdByUser": { "id": 764782, "username": "pfeiffenaugust", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pfeiffenaugust", "type": "text/html" } } }, "creatorSummary": "Raymer", "numChildren": 0 }, "data": { "key": "IN9P87RE", "version": 1, "itemType": "webpage", "title": "elearn Magazine: Gamification: Using Game Mechanics to Enhance eLearning", "creators": [ { "creatorType": "author", "firstName": "Rick", "lastName": "Raymer" } ], "abstractNote": "Maybe you've heard of the term", "websiteTitle": "", "websiteType": "", "date": "", "publisher": "", "place": "", "DOI": "", "citationKey": "", "url": "http://elearnmag.acm.org/archive.cfm?aid=2031772", "accessDate": "2012-04-10T11:55:49Z", "shortTitle": "elearn Magazine", "language": "", "rights": "", "extra": "", "tags": [ { "tag": "elearn", "type": 1 } ], "collections": [], "relations": {}, "dateAdded": "2012-04-14T08:54:49Z", "dateModified": "2012-04-14T08:54:49Z" } }, { "key": "5VA2I6WT", "version": 1, "library": { "type": "group", "id": 75502, "name": "recherche_gamification", "links": { "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/75502/items/5VA2I6WT", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification/items/5VA2I6WT", "type": "text/html" } }, "meta": { 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[], "relations": {}, "dateAdded": "2012-04-14T08:54:49Z", "dateModified": "2012-04-14T08:54:49Z" } }, { "key": "JA46UZ5J", "version": 1, "library": { "type": "group", "id": 75502, "name": "recherche_gamification", "links": { "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/75502/items/JA46UZ5J", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification/items/JA46UZ5J", "type": "text/html" } }, "meta": { "createdByUser": { "id": 764782, "username": "pfeiffenaugust", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pfeiffenaugust", "type": "text/html" } } }, "creatorSummary": "Deterding et al.", "parsedDate": "2011", "numChildren": 0 }, "data": { "key": "JA46UZ5J", "version": 1, "itemType": "conferencePaper", "title": "Gamification. using game-design elements in non-gaming contexts", "creators": [ { "creatorType": "author", "firstName": "Sebastian", "lastName": "Deterding" }, { "creatorType": "author", "firstName": "Miguel", "lastName": "Sicart" }, { "creatorType": "author", "firstName": "Lennart", "lastName": "Nacke" }, { "creatorType": "author", "firstName": "Kenton", "lastName": "O'Hara" }, { "creatorType": "author", "firstName": "Dan", "lastName": "Dixon" } ], "abstractNote": "\"Gamification\" is an informal umbrella term for the use of video game elements in non-gaming systems to improve user experience (UX) and user engagement. The recent introduction of 'gamified' applications to large audiences promises new additions to the existing rich and diverse research on the heuristics, design patterns and dynamics of games and the positive UX they provide. However, what is lacking for a next step forward is the integration of this precise diversity of research endeavors. Therefore, this workshop brings together practitioners and researchers to develop a shared understanding of existing approaches and findings around the gamification of information systems, and identify key synergies, opportunities, and questions for future research.", "proceedingsTitle": "PART 2 ———– Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems", "conferenceName": "", "publisher": "ACM", "place": "New York, NY, USA", "date": "2011", "eventPlace": "", "volume": "", "issue": "", "numberOfVolumes": "", "pages": "2425–2428", "series": "CHI EA '11", "seriesNumber": "", "DOI": "10.1145/1979482.1979575", "ISBN": "", "citationKey": "", "url": "http://doi.acm.org/10.1145/1979482.1979575", "accessDate": "2012-04-05T11:54:27Z", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "ACM Digital Library", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "design patterns", "type": 1 }, { "tag": "funology", "type": 1 }, { "tag": "game design", "type": 1 }, { "tag": "games with a purpose", "type": 1 }, { "tag": "gamification", "type": 1 }, { "tag": "motivational affordances", "type": 1 }, { "tag": "persuasive technology", "type": 1 } ], "collections": [], "relations": {}, "dateAdded": "2012-04-14T08:54:49Z", "dateModified": "2012-04-14T08:54:49Z" } }, { "key": "TAJR9T39", "version": 1, "library": { "type": "group", "id": 75502, "name": "recherche_gamification", "links": { "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/75502/items/TAJR9T39", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification/items/TAJR9T39", "type": "text/html" } }, "meta": { "createdByUser": { "id": 764782, "username": "pfeiffenaugust", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pfeiffenaugust", "type": "text/html" } } }, "creatorSummary": "Deterding", "parsedDate": "2011", "numChildren": 0 }, "data": { "key": "TAJR9T39", "version": 1, "itemType": "conferencePaper", "title": "Situated motivational affordances of game elements: A conceptual model", "creators": [ { "creatorType": "author", "firstName": "Sebastian", "lastName": "Deterding" } ], "abstractNote": "An increasing number of applications use game design elements to motivate user behavior in non-game contexts. Yet current models of video game motivation do not connect to the granular level of single design elements. Similarly, they do not address the social situation of game play. To address this lack, the concept of situated motivational affordances is introduced to conceptualize the motivational pull of single game design elements in varying contexts.", "proceedingsTitle": "", "conferenceName": "CHI 2011", "publisher": "", "place": "Vancouver, Canada", "date": "2011", "eventPlace": "", "volume": "", "issue": "", "numberOfVolumes": "", "pages": "", "series": "", "seriesNumber": "", "DOI": "", "ISBN": "", "citationKey": "", "url": "", "accessDate": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [], "relations": {}, "dateAdded": "2012-04-14T08:54:49Z", "dateModified": "2012-04-14T08:54:49Z" } }, { "key": "HG6DV9MT", "version": 1, "library": { "type": "group", "id": 75502, "name": "recherche_gamification", "links": { "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/75502/items/HG6DV9MT", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification/items/HG6DV9MT", "type": "text/html" } }, "meta": { "createdByUser": { "id": 764782, "username": "pfeiffenaugust", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pfeiffenaugust", "type": "text/html" } } }, "creatorSummary": "Bozarth and Deterding", "parsedDate": "2011", "numChildren": 0 }, "data": { "key": "HG6DV9MT", "version": 1, "itemType": "webpage", "title": "elearn Magazine: An Interview with Sebastian Deterding", "creators": [ { "creatorType": "author", "firstName": "Jane", "lastName": "Bozarth" }, { "creatorType": "author", "firstName": "Sebastian", "lastName": "Deterding" } ], "abstractNote": "eLearn's Editor-in-Chief Jane Bozarth recently had the opportunity to talk with researcher and UX designer Sebastian Deterding, who specializes in persuasive design and gameful design (or", "websiteTitle": "", "websiteType": "", "date": "2011", "publisher": "", "place": "", "DOI": "", "citationKey": "", "url": "http://elearnmag.acm.org/archive.cfm?aid=2008214", "accessDate": "2012-04-10T04:31:15Z", "shortTitle": "elearn Magazine", "language": "", "rights": "", "extra": "", "tags": [ { "tag": "elearn", "type": 1 } ], "collections": [], "relations": {}, "dateAdded": "2012-04-14T08:54:49Z", "dateModified": "2012-04-14T08:54:49Z" } }, { "key": "6WQ6DEGP", "version": 1, "library": { "type": "group", "id": 75502, "name": "recherche_gamification", "links": { "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/75502/items/6WQ6DEGP", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification/items/6WQ6DEGP", "type": "text/html" } }, "meta": { "createdByUser": { "id": 764782, "username": "pfeiffenaugust", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pfeiffenaugust", "type": "text/html" } } }, "creatorSummary": "Beenen et al.", "parsedDate": "2004", "numChildren": 0 }, "data": { "key": "6WQ6DEGP", "version": 1, "itemType": "conferencePaper", "title": "Using social psychology to motivate contributions to online communities", "creators": [ { "creatorType": "author", "firstName": "Gerard", "lastName": "Beenen" }, { "creatorType": "author", "firstName": "Kimberly", "lastName": "Ling" }, { "creatorType": "author", "firstName": "Xiaoqing", "lastName": "Wang" }, { "creatorType": "author", "firstName": "Klarissa", "lastName": "Chang" }, { "creatorType": "author", "firstName": "Dan", "lastName": "Frankowski" }, { "creatorType": "author", "firstName": "Paul", "lastName": "Resnick" }, { "creatorType": "author", "firstName": "Robert E.", "lastName": "Kraut" } ], "abstractNote": "Under-contribution is a problem for many online communities. Social psychology theories of social loafing and goal-setting can provide mid-level design principles to address this problem. We tested the design principles in two field experiments. In one, members of an online movie recommender community were reminded of the uniqueness of their contributions and the benefits that follow from them. In the second, they were given a range of individual or group goals for contribution. As predicted by theory, individuals contributed when they were reminded of their uniqueness and when they were given specific and challenging goals, but other predictions were not borne out. The paper ends with suggestions and challenges for mining social science theories as well as implications for design.", "proceedingsTitle": "Proceedings of the 2004 ACM conference on Computer supported cooperative work", "conferenceName": "", "publisher": "ACM", "place": "New York, NY, USA", "date": "2004", "eventPlace": "", "volume": "", "issue": "", "numberOfVolumes": "", "pages": "212–221", "series": "CSCW '04", "seriesNumber": "", "DOI": "10.1145/1031607.1031642", "ISBN": "1-58113-810-5", "citationKey": "", "url": "http://doi.acm.org/10.1145/1031607.1031642", "accessDate": "2012-04-05T07:46:44Z", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "ACM Digital Library", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "empirical methods-quantitative", "type": 1 }, { "tag": "social and legal issues", "type": 1 }, { "tag": "social computing and social navigation", "type": 1 }, { "tag": "usability testing and evaluation", "type": 1 }, { "tag": "user studies", "type": 1 }, { "tag": "virtual community/community computing", "type": 1 } ], "collections": [], "relations": {}, "dateAdded": "2012-04-14T08:54:49Z", "dateModified": "2012-04-14T08:54:49Z" } }, { "key": "MPPSMVSZ", "version": 1, "library": { "type": "group", "id": 75502, "name": "recherche_gamification", "links": { "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/75502/items/MPPSMVSZ", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification/items/MPPSMVSZ", "type": "text/html" } }, "meta": { "createdByUser": { "id": 764782, "username": "pfeiffenaugust", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pfeiffenaugust", "type": "text/html" } } }, "creatorSummary": "Bartle", "parsedDate": "1996", "numChildren": 0 }, "data": { "key": "MPPSMVSZ", "version": 1, "itemType": "journalArticle", "title": "Hearts, Clubs, Diamonds, Spades: Players Who Suit MUDs", "creators": [ { "creatorType": "author", "firstName": "R.", "lastName": "Bartle" } ], "abstractNote": "", "publicationTitle": "The Journal of Virtual Environments", "publisher": "", "place": "", "date": "1996", "volume": "1", "issue": "1", "section": "", "partNumber": "", "partTitle": "", "pages": "", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "", "citationKey": "", "url": "http://www.mud.co.uk/richard/hcds.htm#1", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "Published: Electronically Published", "tags": [ { "tag": "1996" }, { "tag": "mud" }, { "tag": "onlinecommunities" } ], "collections": [], "relations": {}, "dateAdded": "2012-04-14T08:54:49Z", "dateModified": "2012-04-14T08:54:49Z" } }, { "key": "G7FAEWWD", "version": 1, "library": { "type": "group", "id": 75502, "name": "recherche_gamification", "links": { "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/75502/items/G7FAEWWD", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification/items/G7FAEWWD", "type": "text/html" } }, "meta": { "createdByUser": { "id": 764782, "username": "pfeiffenaugust", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pfeiffenaugust", "type": "text/html" } } }, "creatorSummary": "Zichermann and Cunningham", "parsedDate": "2011", "numChildren": 0 }, "data": { "key": "G7FAEWWD", "version": 1, "itemType": "book", "title": "Gamification by Design: Implementing Game Mechanics in Web and Mobile Apps", "creators": [ { "creatorType": "author", "firstName": "Gabe", "lastName": "Zichermann" }, { "creatorType": "author", "firstName": "Christopher", "lastName": "Cunningham" } ], "abstractNote": "What do Foursquare, Zynga, Nike+, and Groupon have in common? These and many other brands use gamification to deliver a sticky, viral, and engaging experience to their customers. This book provides the design strategy and tactics you need to integrate game mechanics into any kind of consumer-facing website or mobile app. Learn how to use core game concepts, design patterns, and meaningful code samples to a create fun and captivating social environment.Whether you're an executive, developer, producer, or product specialist, Gamification by Design will show you how game mechanics can help you build customer loyalty.Discover the motivational framework game designers use to segment and engage consumers Understand core game mechanics such as points, badges, levels, challenges, and leaderboards Engage your consumers with reward structures, positive reinforcement, and feedback loops Combine game mechanics with social interaction for activities such as collecting, gifting, heroism, and status Dive into case studies on Nike and Yahoo!, and analyze interactions at Google, Facebook, and Zynga Get the architecture and code to gamify a basic consumer site, and learn how to use mainstream gamification APIs from Badgeville \"Turning applications into games is a huge trend. This book does a great job of identifying the core lasting principals you need to inspire your users to visit again and again.\" Adam Loving Freelance Social Game Developer and founder of Twibes Twitter Groups", "series": "", "seriesNumber": "", "volume": "", "numberOfVolumes": "", "edition": "1st", "date": "2011", "publisher": "O'Reilly Media, Inc.", "place": "", "originalDate": "", "originalPublisher": "", "originalPlace": "", "format": "", "numPages": "", "ISBN": "1449397670, 9781449397678", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "Gamification by Design", "language": "", "libraryCatalog": "ACM Digital Library", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [], "relations": {}, "dateAdded": "2012-04-14T08:54:49Z", "dateModified": "2012-04-14T08:54:49Z" } }, { "key": "W9T5EAV6", "version": 1, "library": { "type": "group", "id": 75502, "name": "recherche_gamification", "links": { "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/75502/items/W9T5EAV6", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/recherche_gamification/items/W9T5EAV6", "type": "text/html" } }, "meta": { "createdByUser": { "id": 764782, "username": "pfeiffenaugust", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pfeiffenaugust", "type": "text/html" } } }, "creatorSummary": "Herger", "parsedDate": "2011", "numChildren": 0 }, "data": { "key": "W9T5EAV6", "version": 1, "itemType": "newspaperArticle", "title": "Having fun with Accounts Payable", "creators": [ { "creatorType": "author", "firstName": "Mario", "lastName": "Herger" } ], "abstractNote": "There certainly are not many employees, who like entering data after data after data. Vendor invoices are no exception. Accounts payable clerks have the additional challenge to enter the amounts and accounts properly, as you don't want to have the wrong amounts to the wrong vendors paid. 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