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Discovery tools are in sync with the way many undergraduates look for information because they offer a more “Google-like” experience in contrast with previous methods of research that required first knowing which database to use, then searching each one differently according to its specifications. However, broad searches across multiple formats with different systems of controlled vocabulary force instructors to rethink the way they teach students to find information. This article will establish best practices to assist librarians in developing instructional classes for students to conduct research using a discovery tool.", "publicationTitle": "College & Undergraduate Libraries", "publisher": "", "place": "", "date": "April 2012", "volume": "19", "issue": "2-4", "section": "", "partNumber": "", "partTitle": "", "pages": "207-214", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "College & Undergraduate Libraries", "DOI": "10.1080/10691316.2012.693439", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "10691316", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "EBSCOhost", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "ELECTRONIC information resource searching -- Study & teaching", "type": 1 }, { "tag": "FEDERATED searching", "type": 1 }, { "tag": "INFORMATION literacy -- Study & teaching", "type": 1 }, { "tag": "INFORMATION-seeking strategies", "type": 1 }, { "tag": "LIBRARY orientation for students", "type": 1 }, { "tag": "TEACHING methods", "type": 1 } ], "collections": [], "relations": {}, "dateAdded": "2015-05-14T18:50:57Z", "dateModified": "2015-05-14T18:50:57Z" } }, { "key": "BEATHB24", "version": 86, "library": { "type": "group", "id": 73869, "name": "Libraries & Anti-Racist Action", "links": { "alternate": { "href": "https://www.zotero.org/groups/libraries__anti-racist_action", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/73869/items/BEATHB24", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/libraries__anti-racist_action/items/BEATHB24", "type": "text/html" } }, "meta": { "createdByUser": { "id": 1112158, "username": "hmccann", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/hmccann", "type": "text/html" } } }, "creatorSummary": "Asher et al.", "parsedDate": "2013-09", "numChildren": 1 }, "data": { "key": "BEATHB24", "version": 86, "itemType": "journalArticle", "title": "Paths of Discovery: Comparing the Search Effectiveness of EBSCO Discovery Service, Summon, Google Scholar, and Conventional Library Resources", "creators": [ { "creatorType": "author", "firstName": "Andrew D.", "lastName": "Asher" }, { "creatorType": "author", "firstName": "Lynda M.", "lastName": "Duke" }, { "creatorType": "author", "firstName": "Suzanne", "lastName": "Wilson" } ], "abstractNote": "In 2011, researchers at Bucknell University and Illinois Wesleyan University compared the search efficacy of Serial Solutions Summon, EBSCO Discovery Service, Google Scholar, and conventional library databases. Using a mixed-methods approach, qualitative and quantitative data were gathered on students' usage of these tools. Regardless of the search system, students exhibited a marked inability to effectively evaluate sources and a heavy reliance on default search settings. This article describes these results and makes recommendations for libraries considering these tools.", "publicationTitle": "College & Research Libraries", "publisher": "", "place": "", "date": "September 2013", "volume": "74", "issue": "5", "section": "", "partNumber": "", "partTitle": "", "pages": "464-488", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "College & Research Libraries", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "00100870", "archive": "", "archiveLocation": "", "shortTitle": "Paths of Discovery", "language": "", "libraryCatalog": "EBSCOhost", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "EBSCO Discovery Service (Information retrieval system)", "type": 1 }, { "tag": "ELECTRONIC information resource searching", "type": 1 }, { "tag": "FEDERATED searching", "type": 1 }, { "tag": "GOOGLE Scholar (Web resource)", "type": 1 }, { "tag": "INFORMATION storage & retrieval systems -- Evaluation", "type": 1 }, { "tag": "LIBRARY research", "type": 1 }, { "tag": "PROQUEST LLC", "type": 1 }, { "tag": "RELEVANCE ranking (Information science)", "type": 1 } ], "collections": [], "relations": {}, "dateAdded": "2015-05-14T18:50:57Z", "dateModified": "2015-05-14T18:50:57Z" } }, { "key": "VQAGG2VA", "version": 86, "library": { "type": "group", "id": 73869, "name": "Libraries & Anti-Racist Action", "links": { "alternate": { "href": "https://www.zotero.org/groups/libraries__anti-racist_action", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/73869/items/VQAGG2VA", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/libraries__anti-racist_action/items/VQAGG2VA", "type": "text/html" } }, "meta": { "createdByUser": { "id": 1112158, "username": "hmccann", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/hmccann", "type": "text/html" } } }, "creatorSummary": "Majors", "parsedDate": "2012", "numChildren": 1 }, "data": { "key": "VQAGG2VA", "version": 86, "itemType": "journalArticle", "title": "Comparative User Experiences of Next-Generation Catalogue Interfaces", "creators": [ { "creatorType": "author", "firstName": "Rice", "lastName": "Majors" } ], "abstractNote": "One of the presumed advantages of next-generation library catalogue interfaces is that the user experience is improved--that it is both richer and more intuitive. Often the interfaces come with little or no user-facing documentation or imbedded \"help\" for patrons based on an assumption of ease of use and familiarity of the experience, having followed best practices in use on the Web. While there has been much gray literature (published on library Web sites, etc.) interrogating these implicit claims and contrasting the new interfaces to traditional Web-based catalogues, this article details a consistent and formal comparison of whether users can actually accomplish common library tasks, unassisted, using these interfaces. The author has undertaken a task-based usability test of vendor-provided next-generation catalogue interfaces and Web-scale discovery tools (Encore Synergy, Summon, WorldCat Local, Primo Central, EBSCO Discovery Service). Testing was done with undergraduates across all academic disciplines. The resulting qualitative data, noting any demonstrated trouble using the software as well as feedback or suggested improvements that the users may have about the software, will assist academic libraries in making or validating purchase and subscription decisions for these interfaces as well as help vendors make data-driven decisions about interface and experience enhancements.", "publicationTitle": "Library Trends", "publisher": "", "place": "", "date": "Summer 2012", "volume": "61", "issue": "1", "section": "", "partNumber": "", "partTitle": "", "pages": "186-207", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "Library Trends", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "00242594", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "EBSCOhost", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "ACADEMIC libraries", "type": 1 }, { "tag": "COMPUTER software", "type": 1 }, { "tag": "LIBRARY catalog management", "type": 1 }, { "tag": "LIBRARY catalogs", "type": 1 }, { "tag": "LIBRARY publications", "type": 1 }, { "tag": "LIBRARY users", "type": 1 } ], "collections": [], "relations": {}, "dateAdded": "2015-05-14T18:50:57Z", "dateModified": "2015-05-14T18:50:57Z" } }, { "key": "KEF8EFJK", "version": 86, "library": { "type": "group", "id": 73869, "name": "Libraries & Anti-Racist Action", "links": { "alternate": { "href": "https://www.zotero.org/groups/libraries__anti-racist_action", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/73869/items/KEF8EFJK", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/libraries__anti-racist_action/items/KEF8EFJK", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/73869/items/BDC7G9TZ", "type": "application/json" } }, "meta": { "createdByUser": { "id": 1112158, "username": "hmccann", "name": "", "links": { 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{ "alternate": { "href": "https://www.zotero.org/groups/libraries__anti-racist_action", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/73869/items/K8XATG82", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/libraries__anti-racist_action/items/K8XATG82", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/73869/items/P833J6HQ", "type": "application/json" } }, "meta": { "createdByUser": { "id": 1112158, "username": "hmccann", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/hmccann", "type": "text/html" } } } }, "data": { "key": "K8XATG82", "version": 86, "parentItem": "P833J6HQ", "itemType": "attachment", "linkMode": "linked_url", "title": "EBSCO Record", "accessDate": "2015-05-14T18:39:09Z", "url": "http://proxy2.hampshire.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&AuthType=ip&db=aph&AN=100277414&scope=cite", "note": "", "contentType": "text/html", "charset": "", "tags": [], "relations": {}, "dateAdded": "2015-05-14T18:50:57Z", "dateModified": "2015-05-14T18:50:57Z" } }, { "key": "58BGTAPI", "version": 86, "library": { "type": "group", "id": 73869, "name": "Libraries & Anti-Racist Action", "links": { "alternate": { "href": "https://www.zotero.org/groups/libraries__anti-racist_action", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/73869/items/58BGTAPI", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/libraries__anti-racist_action/items/58BGTAPI", "type": "text/html" } }, "meta": { "createdByUser": { "id": 1112158, "username": "hmccann", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/hmccann", "type": "text/html" } } }, "creatorSummary": "Condit Fagan et al.", "parsedDate": "2012-03", "numChildren": 0 }, "data": { "key": "58BGTAPI", "version": 86, "itemType": "journalArticle", "title": "Usability Test Results for a Discovery Tool in an Academic Library", "creators": [ { "creatorType": "author", "firstName": "Jody", "lastName": "Condit Fagan" }, { "creatorType": "author", "firstName": "Meris", "lastName": "Mandernach" }, { "creatorType": "author", "firstName": "Carl S.", "lastName": "Nelson" }, { "creatorType": "author", "firstName": "Jonathan R.", "lastName": "Paulo" }, { "creatorType": "author", "firstName": "Grover", "lastName": "Saunders" } ], "abstractNote": "Discovery tools are emerging in libraries. These tools offer library patrons the ability to concurrently search the library catalog and journal articles. While vendors rush to provide feature-rich interfaces and access to as much content as possible, librarians wonder about the usefulness of these tools to library patrons. To learn about both the utility and usability of EBSCO Discovery Service, James Madison University (JMU) conducted a usability test with eight students and two faculty members. The test consisted of nine tasks focused on common patron requests or related to the utility of specific discovery tool features. Software recorded participants' actions and time on task, human observers judged the success of each task, and a post-survey questionnaire gathered qualitative feedback and comments from the participants. Participants were successful at most tasks, but specific usability problems suggested some interface changes for both EBSCO Discovery Service and JMU's customizations of the tool. The study also raised several questions for libraries above and beyond any specific discovery-tool interface, including the scope and purpose of a discovery tool versus other library systems, working with the large result sets made possible by discovery tools, and navigation between the tool and other library services and resources. This article will be of interest to those who are investigating discovery tools, selecting products, integrating discovery tools into a library web presence, or performing evaluations of similar systems.", "publicationTitle": "Information Technology & Libraries", "publisher": "", "place": "", "date": "March 2012", "volume": "31", "issue": "1", "section": "", "partNumber": "", "partTitle": "", "pages": "83-112", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "Information Technology & Libraries", "DOI": "", "citationKey": "", "url": "http://proxy2.hampshire.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&AuthType=ip&db=aph&AN=76373795", "accessDate": "2015-05-14T18:39:09Z", "PMID": "", "PMCID": "", "ISSN": "21635226", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "EBSCOhost", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "ACADEMIC libraries", "type": 1 }, { "tag": "BIBLIOGRAPHIC databases", "type": 1 }, { "tag": "COMPUTER software", "type": 1 }, { "tag": "CONTENT mining", "type": 1 }, { "tag": "CUSTOMER satisfaction", "type": 1 }, { "tag": "DATABASE searching", "type": 1 }, { "tag": "EVALUATION -- Research", "type": 1 }, { "tag": "INFORMATION retrieval", "type": 1 }, { "tag": "INFORMATION storage & retrieval systems", "type": 1 }, { "tag": "INFORMATION-seeking behavior", "type": 1 }, { "tag": "KEYWORD searching", "type": 1 }, { "tag": "LIBRARY orientation", "type": 1 }, { "tag": "METADATA", "type": 1 }, { "tag": "METHODOLOGY", "type": 1 }, { "tag": "OBSERVATION (Scientific method)", "type": 1 }, { "tag": "ONLINE library catalogs", "type": 1 }, { "tag": "QUESTIONNAIRES", "type": 1 }, { "tag": "RESEARCH -- Methodology", "type": 1 }, { "tag": "SCALES (Weighing instruments)", "type": 1 }, { "tag": "SERIAL publications", "type": 1 }, { "tag": "SYSTEMS design", "type": 1 }, { "tag": "UNOBTRUSIVE measures", "type": 1 }, { "tag": "USER interfaces (Computer systems)", "type": 1 } ], "collections": [], "relations": {}, "dateAdded": "2015-05-14T18:50:57Z", "dateModified": "2015-05-14T18:50:57Z" } }, { "key": "PNACTI54", "version": 86, "library": { "type": "group", "id": 73869, "name": "Libraries & Anti-Racist Action", "links": { "alternate": { "href": "https://www.zotero.org/groups/libraries__anti-racist_action", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/73869/items/PNACTI54", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/libraries__anti-racist_action/items/PNACTI54", "type": "text/html" } }, "meta": { "createdByUser": { "id": 1112158, "username": "hmccann", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/hmccann", "type": "text/html" } } }, "creatorSummary": "Cassidy et al.", "parsedDate": "2014-01", "numChildren": 1 }, "data": { "key": "PNACTI54", "version": 86, "itemType": "journalArticle", "title": "Student Searching with EBSCO Discovery: A Usability Study", "creators": [ { "creatorType": "author", "firstName": "Erin Dorris", "lastName": "Cassidy" }, { "creatorType": "author", "firstName": "Glenda", "lastName": "Jones" }, { "creatorType": "author", "firstName": "Lynn", "lastName": "McMain" }, { "creatorType": "author", "firstName": "Lisa", "lastName": "Shen" }, { "creatorType": "author", "firstName": "Scott", "lastName": "Vieira" } ], "abstractNote": "The researchers conducted task-based usability testing of the EBSCO Discovery Service (EDS) with 20 students. While most participants felt positively about EDS, a few usability issues emerged. Confusion arose regarding source types and icons, facets/limiters, relevancy ranking, integrated search connectors, and more. Students encountered difficulty with spelling corrections and a failure to understand terminology, and they demonstrated an unwillingness to view additional pages of search results. Findings indicate the need for changes to the local implementation of EDS as well as to those features and structures under EBSCO's control.", "publicationTitle": "Journal of Electronic Resources Librarianship", "publisher": "", "place": "", "date": "January 2014", "volume": "26", "issue": "1", "section": "", "partNumber": "", "partTitle": "", "pages": "17-35", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "Journal of Electronic Resources Librarianship", "DOI": "10.1080/1941126X.2014.877331", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "1941126X", "archive": "", "archiveLocation": "", "shortTitle": "Student Searching with EBSCO Discovery", "language": "", "libraryCatalog": "EBSCOhost", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "EBSCO Discovery Service", "type": 1 }, { "tag": "EBSCO Discovery Service (Information retrieval system)", "type": 1 }, { "tag": "HIGHER education", "type": 1 }, { "tag": "INFORMATION-seeking behavior", "type": 1 }, { "tag": "ONLINE information services", "type": 1 }, { "tag": "USER-centered system design", "type": 1 }, { "tag": "Web-scale discovery", "type": 1 }, { "tag": "usability", "type": 1 } ], "collections": [], "relations": {}, "dateAdded": "2015-05-14T18:50:57Z", "dateModified": "2015-05-14T18:50:57Z" } }, { "key": "P833J6HQ", "version": 86, "library": { "type": "group", "id": 73869, "name": "Libraries & Anti-Racist Action", "links": { "alternate": { "href": "https://www.zotero.org/groups/libraries__anti-racist_action", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/73869/items/P833J6HQ", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/libraries__anti-racist_action/items/P833J6HQ", "type": "text/html" } }, "meta": { "createdByUser": { "id": 1112158, "username": "hmccann", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/hmccann", "type": "text/html" } } }, "creatorSummary": "Calvert", "parsedDate": "2015-01", "numChildren": 1 }, "data": { "key": "P833J6HQ", "version": 86, "itemType": "journalArticle", "title": "Maximizing Academic Library Collections: Measuring Changes in Use Patterns Owing to EBSCO Discovery Service", "creators": [ { "creatorType": "author", "firstName": "Kristin", "lastName": "Calvert" } ], "abstractNote": "Despite the prevalence of academic libraries adopting web-scale discovery tools, few studies have quantified their effect on the use of library collections. This study measures the impact that EBSCO Discovery Service has had on use of library resources through circulation statistics, use of electronic resources, and interlibrary loan requests. Additionally, the data were compared against data from similar academic libraries without discovery systems. Findings include a strong growth in e-journal use but a sharp decline in circulation statistics. Implications of discovery on use of the print collection are discussed along with suggestions for improving integration of book and article data.", "publicationTitle": "College & Research Libraries", "publisher": "", "place": "", "date": "January 2015", "volume": "76", "issue": "1", "section": "", "partNumber": "", "partTitle": "", "pages": "81-99", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "College & Research Libraries", "DOI": "10.5860/crl.76.1.81", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "00100870", "archive": "", "archiveLocation": "", "shortTitle": "Maximizing Academic Library Collections", "language": "", "libraryCatalog": "EBSCOhost", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "ACADEMIC libraries", "type": 1 }, { "tag": "COLLECTION development in libraries", "type": 1 }, { "tag": "EBSCO Discovery Service (Information retrieval system)", "type": 1 }, { "tag": "ELECTRONIC books", "type": 1 }, { "tag": "ELECTRONIC information resources", "type": 1 }, { "tag": "INTERLIBRARY loans", "type": 1 } ], "collections": [], "relations": {}, "dateAdded": "2015-05-14T18:50:57Z", "dateModified": "2015-05-14T18:50:57Z" } } ]