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The first part reviews the literature that underpinned the development of the research methodology for the Joint Information Systems Committee (JISC) User Behavior Monitoring and Evaluation Framework, as well as the literature that has subsequently helped to develop the model over the 5 years the Framework operated in the United Kingdom, in five cycles of research that were adjusted to meet the emerging needs of the JISC at the time. The literature review attempts to synthesize the two main perspectives in the research studies: (a) small-scale studies of student information behavior; and (b) the studies that focus on the quantitative usage of particular electronic information services in universities, often including implications for training and support. As the review indicates, there are gaps in the evidence concerning the browsing and selection strategies of undergraduate students and the interaction of some of the mediating influences on information behavior. The Framework developed a multimethod, qualitative and quantitative methodology for the continued monitoring of user behavior. This article discusses the methods used and the project-management challenges involved, and concludes that at the outset, intended impacts need to be specified carefully, and that funding needs to be committed at that point for a longitudinal study. A research project on information behavior, intended to inform current policymaking on infrastructure provision, is inherently difficult as behavior changes lag behind provision.", "publicationTitle": "Journal of the American Society for Information Science & Technology", "publisher": "", "place": "", "date": "June 2007", "volume": "58", "issue": "8", "section": "", "partNumber": "", "partTitle": "", "pages": "1162-1174", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "Journal of the American Society for Information Science & Technology", "DOI": "10.1002/asi.20593", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "15322882", "archive": "", "archiveLocation": "", "shortTitle": "Understanding student information behavior in relation to electronic information services", "language": "", "libraryCatalog": "EBSCOhost", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "COMPUTER literacy", "type": 1 }, { "tag": "COMPUTER network resources", "type": 1 }, { "tag": "ELECTRONIC information resources", "type": 1 }, { "tag": "ELECTRONIC reference sources", "type": 1 }, { "tag": "GREAT Britain", "type": 1 }, { "tag": "INFORMATION resources", "type": 1 }, { "tag": "INFORMATION science", "type": 1 }, { "tag": "LONGITUDINAL method", "type": 1 }, { "tag": "STUDENTS", "type": 1 }, { "tag": "STUDENTS -- Attitudes", "type": 1 }, { "tag": "end user searching", "type": 1 }, { "tag": "information and reference skills", "type": 1 }, { "tag": "user behavior", "type": 1 }, { "tag": "user models", "type": 1 } ], "collections": [], "relations": {}, "dateAdded": "2016-06-30T16:01:32Z", "dateModified": "2016-06-30T16:01:32Z" } }, { "key": "4RCKGQMG", "version": 23, "library": { "type": "group", "id": 550754, "name": "Information Literacy Learning in the 1st Year of College", "links": { "alternate": { "href": "https://www.zotero.org/groups/information_literacy_learning_in_the_1st_year_of_college", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/550754/items/4RCKGQMG", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/information_literacy_learning_in_the_1st_year_of_college/items/4RCKGQMG", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2570174, "username": "gkaletsk", "name": "Grace Kaletski", "links": { "alternate": { "href": "https://www.zotero.org/gkaletsk", "type": "text/html" } } }, "creatorSummary": "Urquhart and Rowley", "parsedDate": "2007-06", "numChildren": 1 }, "data": { "key": "4RCKGQMG", "version": 23, "itemType": "journalArticle", "title": "Understanding student information behavior in relation to electronic information services: Lessons from longitudinal monitoring and evaluation, Part 2", "creators": [ { "creatorType": "author", "firstName": "Christine", "lastName": "Urquhart" }, { "creatorType": "author", "firstName": "Jennifer", "lastName": "Rowley" } ], "abstractNote": "This second part of a two-part article establishes a model of the mediating factors that influence student information behavior concerning the electronic or digital information sources used to support learning. This part discusses the findings of the Joint Information Systems Committee User Behavior Monitoring and Evaluation Framework (1999–2004) and development of a model that includes both the individual (micro) and organizational (macro) factors affecting student information behavior. The macro factors are information resource design, information and learning technology infrastructure, availability and constraints to access, policies and funding, and organizational leadership and culture. The micro factors are information literacy, academics' information behavior, search strategies, discipline and curriculum, support and training, and pedagogy. 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In this paper we show how understanding the variation in students' experience of learning a specific generic capability represents the first step in designing assessment instruments for bringing about desirable learning outcomes. Our research has revealed that from a student's perspective two major elements produce changes in conception or experience. From a teacher's perspective, these changes should lead the student into desirable learning outcomes. The two elements identified by students are assignments designed to encourage reflection and the characteristics of the teaching staff. On the basis of students' perceptions, therefore, we are further challenged to carefully construct assessment to bring about change.", "publicationTitle": "Assessment & Evaluation in Higher Education", "publisher": "", "place": "", "date": "April 2004", "volume": "29", "issue": "2", "section": "", "partNumber": "", "partTitle": "", "pages": "141-157", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "Assessment & Evaluation in Higher Education", "DOI": "10.1080/0260293042000188447", "citationKey": "", "url": "http://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=12888384&site=ehost-live", "accessDate": "2016-06-30T15:59:17Z", "PMID": "", "PMCID": "", "ISSN": "02602938", "archive": "", "archiveLocation": "", "shortTitle": "The assignment that triggered change", "language": "", "libraryCatalog": "EBSCOhost", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "EDUCATIONAL evaluation", "type": 1 }, { "tag": "EDUCATIONAL tests & measurements", 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"alternate": { "href": "https://www.zotero.org/groups/information_literacy_learning_in_the_1st_year_of_college", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/550754/items/ZX7EFAT8", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/information_literacy_learning_in_the_1st_year_of_college/items/ZX7EFAT8", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2570174, "username": "gkaletsk", "name": "Grace Kaletski", "links": { "alternate": { "href": "https://www.zotero.org/gkaletsk", "type": "text/html" } } }, "creatorSummary": "Mery et al.", "parsedDate": "2012-07-01", "numChildren": 2 }, "data": { "key": "ZX7EFAT8", "version": 21, "itemType": "journalArticle", "title": "Why One-shot Information Literacy Sessions Are Not the Future of Instruction: A Case for Online Credit Courses", "creators": [ { "creatorType": "author", "firstName": "Yvonne", "lastName": "Mery" }, { "creatorType": "author", "firstName": 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Researchers analyzed the pre- and post-test scores of students who received different types of instruction including a traditional one-shot library session and an online course. Results show that students who participated in the online course demonstrated significant improvement in their test scores compared to the other students. This study shows freshman students’ needs for more comprehensive information literacy instruction. It also shows that information literacy instruction can be effective when delivered online.", "publicationTitle": "College & Research Libraries", "publisher": "", "place": "", "date": "07/01/2012", "volume": "73", "issue": "4", "section": "", "partNumber": "", "partTitle": "", "pages": "366-377", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "Coll. res. libr.", "DOI": "10.5860/crl-271", "citationKey": "", "url": "http://crl.acrl.org/content/73/4/366", "accessDate": "2016-06-29T20:06:49Z", "PMID": "", "PMCID": "", "ISSN": "0010-0870, 2150-6701", "archive": "", "archiveLocation": "", "shortTitle": "Why One-shot Information Literacy Sessions Are Not the Future of Instruction", "language": "en", "libraryCatalog": "crl.acrl.org", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [], "relations": {}, "dateAdded": "2016-06-29T20:06:49Z", "dateModified": "2016-06-29T20:06:49Z" } }, { "key": "AZFS7C8C", "version": 20, "library": { "type": "group", "id": 550754, "name": "Information Literacy Learning in the 1st Year of College", "links": { "alternate": { "href": "https://www.zotero.org/groups/information_literacy_learning_in_the_1st_year_of_college", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/550754/items/AZFS7C8C", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/information_literacy_learning_in_the_1st_year_of_college/items/AZFS7C8C", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2570174, "username": "gkaletsk", "name": "Grace Kaletski", "links": { "alternate": { "href": "https://www.zotero.org/gkaletsk", "type": "text/html" } } }, "creatorSummary": "Anderson and May", "parsedDate": "2010-11", "numChildren": 2 }, "data": { "key": "AZFS7C8C", "version": 20, "itemType": "journalArticle", "title": "Does the Method of Instruction Matter? 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New methods for discovering and selecting information were adopted only when immediately relevant to the task at hand, and tasks were generally chosen or interpreted in ways that minimized the need to develop new strategies. Students were driven by the demands of the task to use different types of information resources, but remained reluctant to move beyond keyword searches, even when they proved ineffective. They also lacked confidence in evaluating the relative usefulness of resources. Whereas existing literature on satisficing has focused on stopping conditions, this work has highlighted a richer repertoire of satisficing behaviors.", "publicationTitle": "Journal of the American Society for Information Science and Technology", "publisher": "", "place": "", "date": "DEC 2009", "volume": "60", "issue": "12", "section": "", "partNumber": "", "partTitle": "", "pages": "2402-2415", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "J. Am. Soc. Inf. Sci. 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"abstractNote": "Qualitative analysis of reflective essays by first-year students in an academic skills course documented outcomes related to the Association of College and Research Libraries Framework for Information Literacy for Higher Education. Student narratives showed how novices encounter the clusters of concepts described in the Framework as \"Scholarship as Conversation,\" \"Searching as Strategic Exploration,\" and \"Research as Inquiry.\" Assessing students' metacognition--that is, their thinking about the learning process--revealed that they connected personal identity with academic conversations, developed strategies for exploring subject classification, and balanced persistence with help-seeking. The open-ended exercise was effective as a collaborative approach to academic engagement and information literacy.", "publicationTitle": "portal: Libraries & the Academy", "publisher": "", "place": "", "date": "January 2016", "volume": "16", "issue": "1", "section": "", "partNumber": "", "partTitle": "", "pages": "89-107", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "portal: Libraries & the Academy", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "15312542", "archive": "", "archiveLocation": "", "shortTitle": "\"I Felt Like Such a Freshman\"", "language": "", "libraryCatalog": "EBSCOhost", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "ATTITUDES", "type": 1 }, { "tag": "Academic Libraries", "type": 1 }, { "tag": "College Students", "type": 1 }, { "tag": "DATA analysis", "type": 1 }, { "tag": "ILLINOIS", "type": 1 }, { "tag": "INFORMATION literacy", "type": 1 }, { "tag": "READ" }, { "tag": "SOFTWARE", "type": 1 }, { "tag": "STUDENTS", "type": 1 } ], "collections": [], "relations": {}, "dateAdded": "2016-05-31T18:54:08Z", "dateModified": "2016-05-31T18:54:08Z" } }, { "key": "TWRU75VD", "version": 5, "library": { "type": "group", "id": 550754, "name": "Information Literacy Learning in the 1st Year of College", "links": { "alternate": { "href": "https://www.zotero.org/groups/information_literacy_learning_in_the_1st_year_of_college", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/550754/items/TWRU75VD", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/information_literacy_learning_in_the_1st_year_of_college/items/TWRU75VD", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/550754/items/5KCD5PJP", "type": "application/json" } }, "meta": { "createdByUser": { "id": 2570174, "username": "gkaletsk", "name": "Grace Kaletski", "links": { "alternate": { "href": "https://www.zotero.org/gkaletsk", "type": "text/html" } } } }, "data": { "key": "TWRU75VD", "version": 5, "parentItem": "5KCD5PJP", "itemType": "attachment", "linkMode": "linked_url", "title": "EBSCO Record", "accessDate": "2016-05-31T18:54:08Z", "url": "https://proxy.stetson.edu:2443/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=lxh&AN=113232194&site=eds-live&scope=cite", "note": "", "contentType": "text/html", "charset": "", "tags": [], "relations": {}, "dateAdded": "2016-05-31T18:54:08Z", "dateModified": "2016-05-31T18:54:08Z" } }, { "key": "J6W28BQB", "version": 26, "library": { "type": "group", "id": 550754, "name": "Information Literacy Learning in the 1st Year of College", "links": { "alternate": { "href": "https://www.zotero.org/groups/information_literacy_learning_in_the_1st_year_of_college", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/550754/items/J6W28BQB", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/information_literacy_learning_in_the_1st_year_of_college/items/J6W28BQB", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2570174, "username": "gkaletsk", "name": "Grace Kaletski", "links": { "alternate": { "href": "https://www.zotero.org/gkaletsk", "type": "text/html" } } }, "creatorSummary": "Boger et al.", "parsedDate": "2015-06", "numChildren": 0 }, "data": { "key": "J6W28BQB", "version": 26, "itemType": "journalArticle", "title": "The impact of library information literacy classes on first-year undergraduate students' search behaviour", "creators": [ { "creatorType": "author", "firstName": "Torunn Skofsrud1, torunn.s.boger@hiof.no", "lastName": "Boger" }, { "creatorType": "author", "firstName": "Hanne1, hanne.dybvik@hiof.no", "lastName": "Dybvik" }, { "creatorType": "author", "firstName": "Anne-Lise1, anne.l.eng@hiof.no", "lastName": "Eng" }, { "creatorType": "author", "firstName": "Else Helene1, else.norheim@hiof.no", "lastName": "Norheim" } ], "abstractNote": "The aim of this study was to investigate whether or not the library courses in information literacy (IL) taught at Østfold University College had an impact on the students' search behaviour. To find out, 19 students were interviewed and observed about this topic. The results showed that there were only slight differences in search behaviour between those who had attended the IL sessions and those who had not. Many students used Google as their starting point for searching for information. In this paper, we discuss how these findings can be implemented when developing future library courses on information searching.", "publicationTitle": "Journal of Information Literacy", "publisher": "", "place": "", "date": "June 2015", "volume": "9", "issue": "1", "section": "", "partNumber": "", "partTitle": "", "pages": "34-46", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "Journal of Information Literacy", "DOI": "10.11645/9.1.1979", "citationKey": "", "url": "http://search.ebscohost.com/login.aspx?direct=true&db=llf&AN=103448323&site=ehost-live", "accessDate": "2015-08-17T15:00:03Z", "PMID": "", "PMCID": "", "ISSN": "17505968", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "EBSCOhost", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "College freshmen", "type": 1 }, { "tag": "INFORMATION literacy", "type": 1 }, { "tag": "Library information networks", "type": 1 }, { "tag": "Library resources", "type": 1 }, { "tag": "Online databases", "type": 1 }, { "tag": "READ" }, { "tag": "Searching behavior", "type": 1 } ], "collections": [], "relations": {}, "dateAdded": "2016-05-31T18:50:53Z", "dateModified": "2016-05-31T18:50:53Z" } }, { "key": "NG42TKG3", "version": 25, "library": { "type": "group", "id": 550754, "name": "Information Literacy Learning in the 1st Year of College", "links": { "alternate": { "href": "https://www.zotero.org/groups/information_literacy_learning_in_the_1st_year_of_college", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/550754/items/NG42TKG3", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/information_literacy_learning_in_the_1st_year_of_college/items/NG42TKG3", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2570174, "username": "gkaletsk", "name": "Grace Kaletski", "links": { "alternate": { "href": "https://www.zotero.org/gkaletsk", "type": "text/html" } } }, "creatorSummary": "Blundell and Lambert", "parsedDate": "2014-10", "numChildren": 0 }, "data": { "key": "NG42TKG3", "version": 25, "itemType": "journalArticle", "title": "Information Anxiety from the Undergraduate Student Perspective: A Pilot Study of Second-semester Freshmen", "creators": [ { "creatorType": "author", "firstName": "Shelley1, sblundel@kent.edu", "lastName": "Blundell" }, { "creatorType": "author", "firstName": "Frank1, flamber1@kent.edu", "lastName": "Lambert" } ], "abstractNote": "In early spring 2013, a pilot study was conducted at a major public university in Ohio to explore elements of information anxiety (defined herein as a combination of library anxiety and information technology anxiety) among second-semester freshmen enrolled in all iterations of both a traditional and a remedial first-year English course. The Information Anxiety Scale (an adaptation of Sharon Bostick's 1992 'Library Anxiety Scale') was the pilot study's primary measure. Study researchers wanted to examine which information anxiety elements registered the most statistical significance for respondents. Analysis of results revealed statistically significant findings between elements in the scale and previous research and library experience, sex, and race/ethnicity. This pilot study experience w ill aid the study's researchers in revising their version of the Information Anxiety Scale for a larger study on information anxiety, toward understanding specific information anxiety triggers for undergraduate students and informing future information literacy instruction practices.", "publicationTitle": "Journal of Education for Library & Information Science", "publisher": "", "place": "", "date": "October 2014", "volume": "55", "issue": "4", "section": "", "partNumber": "", "partTitle": "", "pages": "261-273", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "Journal of Education for Library & Information Science", "DOI": "", "citationKey": "", "url": "http://search.ebscohost.com/login.aspx?direct=true&db=llf&AN=99055671&site=ehost-live", "accessDate": "2015-08-17T15:00:20Z", "PMID": "", "PMCID": "", "ISSN": "07485786", "archive": "", "archiveLocation": "", "shortTitle": "Information Anxiety from the Undergraduate Student Perspective", "language": "", "libraryCatalog": "EBSCOhost", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "College freshmen -- Psychology", "type": 1 }, { "tag": "Information literacy -- Research", "type": 1 }, { "tag": "Libraries & students -- Research", "type": 1 }, { "tag": "Library anxiety -- Research", "type": 1 }, { "tag": "Library users -- Psychology", "type": 1 }, { "tag": "READ" }, { "tag": "State universities & colleges -- Ohio", "type": 1 }, { "tag": "Undergraduates -- Psychology", "type": 1 } ], "collections": [], "relations": {}, "dateAdded": "2016-05-31T18:50:53Z", "dateModified": "2016-05-31T18:50:53Z" } } ]