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SECTION A : LE CONCEPT : CONNAISSANCES : APPLICATION ET GESTION
1. Application des connaissances : introduction
2. Gestion des connaissances
3. Pensée évaluative

SECTION B : PUBLIC VISÉ : LE CONTEXTE ET LES CONTACTS
4. Cartographie du contexte
5. Agir sur la demande : équilibrer \"push\" et \"pull\"

SECTION C : LE MESSAGE
6. Stratégie de communication

SECTION D : LES SUPPORTS : PAPIER, MULTIMÉDIA ET MÉDIAS SOCIAUX
7. Support imprimé
8. Multimédia
9. Médias sociaux ou populaires

SECTION E : LA BOÎTE À OUTILS : EXEMPLES, MODÈLES ET GUIDES
10. Stratégie de communication
11. Le résumé de deux pages : rédaction d'un précis politique
12. La conférence 2.0
13. Tirer parti des technologies : nétiquette, navigateurs et listes de distribution
14. Traitement de texte
15. Suivi et évaluation : foire aux questions

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Titre de l'écran-titre (visionné le 11 décembre 2013) Ce document s’inspire, avec toutefois des modifications ou ajouts substantiels dans certaines sections, du guide suivant : Lemire, N., Souffez, K. et Laurendeau, M.-C. (2009). Animer un processus de transfert de connaissances. Bilan des connaissances et outil d’animation. Institut national de santé publique du Québec

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