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            "note": "<p xmlns=\"http://www.w3.org/1999/xhtml\" id=\"title\"><strong>Contents</strong></p><ul xmlns=\"http://www.w3.org/1999/xhtml\" style=\"list-style-type: none; padding-left:0px\" id=\"toc\"><li><a href=\"zotero://open-pdf/3_RGJ3G5DA/10\">UNE AMBITION POUR FAIRE SOCIÉTÉ</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/10\">S'appuyer sur le numérique pour réduire les inégalités</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/10\">Un troisième regard sur la relation « numérique-société »</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/13\">Sept bonnes raisons pour changer d’ambition</a></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/15\">Dépasser la « fracture numérique », penser l’e-inclusion d’aujourd’hui et de demain</a><ul style=\"list-style-type: none; padding-left:24px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/16\">L'e-inclusion définie par l'Europe</a></li></ul></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/16\">De l’e-inclusion à l’ascenseur social numérique</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/19\">5 domaines prioritaires où observer l’e-inclusion</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/20\">Un prérequis : l’accès </a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/21\">Premier levier : la littératie, au-delà de l’usage</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/23\">Deuxième levier : le pouvoir d'agir, accélérateur de transformation sociale</a></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/24\">Définition de l’innovation sociale</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/26\">Troisième levier : les médiations, dans tous leurs états</a></li></ul></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/30\">NOS RECOMMANDATIONS</a></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/32\">I. FAIRE DE L'ACCES A INTERNET ET SES RESSOURCES ESSENTIELLES UN DROIT EFFECTIF</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/32\">Quel est l'objectif ?</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/32\">À quoi reconnaît-on que l’on progresse ?</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/32\">Pourquoi est-ce important ?</a></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/33\">Comment faire ?</a><ul style=\"list-style-type: none; padding-left:24px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/33\"> Action N°1 : Poursuivre une politique ciblée de soutien à l'accès à l'Internet et d'accompagnement des usages</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/34\"> Action N°2 : Créer un &amp;quot;trousseau numérique&amp;quot; mis à disposition de tous les Français</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/35\"> Action N°3 : Développer des &amp;quot;tarifs sociaux&amp;quot; ciblés pour l'Internet et le mobile</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/37\"> Action n°4 Harmoniser les sites d’accès aux services publics par des interfaces cohérentes</a></li></ul></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/37\">Exemple : Le Royaume-Uni</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/38\"> Action N°5 : Faire de l'accessibilité des sites et des &amp;quot;apps&amp;quot; une obligation</a></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/39\">Exemple : eAccessibility Network</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/39\">Comment financer cette priorité ?</a></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/40\">II. FAIRE DE LA LITTERATIE POUR TOUS, LE SOCLE D’UNE SOCIETE INCLUSIVE</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/40\">Quel est l'objectif ?</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/40\">Pourquoi est-ce important ? </a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/42\">À quoi reconnaît-on que l’on progresse ?</a></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/42\">Comment faire ?</a><ul style=\"list-style-type: none; padding-left:24px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/42\"> Action-clé N°1 : Former massivement à la littératie numérique de l’enfance à l’âge avancé</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/44\"> Action-clé N°2 : Former au numérique les publics exclus (précaires, migrants, sans-papiers, détenus, etc.)</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/45\"> Action –clé N°3 : Former les enseignants, les formateurs professionnels, les travailleurs sociaux</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/47\"> Action N°4 : Constituer des référentiels communs de littératie numérique</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/47\">Comment financer cette priorité ? </a></li></ul></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/50\">III. S'APPUYER SUR LE NUMÉRIQUE POUR RENFORCER LE &amp;quot;POUVOIR D'AGIR&amp;quot; DE TOUS LES CITOYENS</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/50\">Quel est l'objectif ?</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/50\">À quoi reconnaît-on que l’on progresse ?</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/50\">Pourquoi est-ce important ?</a></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/51\">Comment faire ?</a><ul style=\"list-style-type: none; padding-left:24px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/51\"> Action-clé N°1 : lancer un grand programme de &amp;quot;codesign&amp;quot; des politiques publiques</a></li></ul></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/52\">Exemples : La Transfo et Kafka Brigade</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/52\"> Action-clé N°2 : reconnaître et soutenir l'innovation sociale</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/54\"> Action-clé N°3 : inventer &amp;quot;l'État-plateforme&amp;quot; pour outiller numériquement le pouvoir d'agir</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/55\"> Action-clé N°4 : augmenter le débat public</a></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/56\">Exemples : FixMystreet, FixMyTransport et TheyWorkForYou</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/57\">Comment financer cette priorité ?</a></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/58\">IV. RÉINVENTER LES MEDIATIONS À L'ÈRE NUMÉRIQUE</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/58\">Quel est l'objectif ?</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/58\">À quoi reconnaît-on que l’on progresse ?</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/58\">Pourquoi est-ce important ?</a></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/59\">Comment faire ?</a><ul style=\"list-style-type: none; padding-left:24px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/59\"> Point d'appui N°1 : définir une stratégie moderne de présence des services publics</a></li></ul></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/59\">Exemple : Le Conseil général du Lot</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/60\"> Point d'appui N°2 : prendre appui sur la richesse des initiatives de terrain</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/62\"> Point d'appui N°3 : organiser à l'échelle des territoires le réseau des lieux partagés</a></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/62\">Exemples : Le Centre de culture numérique de l’université de Strasbourg et Citilab</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/63\"> Point d'appui N°4 : reconnaître les métiers de la médiation</a></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/64\">Exemple : La ville de Brest</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/64\"> Point d'appui N°5 : organiser et animer l’échange d’expériences, la capitalisation entre les acteurs de la médiation</a><ul style=\"list-style-type: none; padding-left:24px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/65\">Comment financer cette priorité ?</a></li></ul></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/66\">V. L’EMPLOI NUMÉRIQUE : OUVRIR LA PORTE AUX 900 000 JEUNES A LA DÉRIVE</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/66\">Quel est l'objectif ?</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/67\">À quoi reconnaît-on que l’on progresse ?</a></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/67\">Pourquoi est-ce important ?</a><ul style=\"list-style-type: none; padding-left:24px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/68\"> Action N°1 : Changer le regard sur les emplois numériques et les profils « jeunes »</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/68\"> Action N°2 : Changer les recrutements</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/69\"> Action N° 3 : Préparer l’emploi par des immersions et des incubations de projets </a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/72\">Comment financer cette priorité ?</a></li></ul></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/74\">VI. AIDER LES DÉCIDEURS A EMBRASSER LES ENJEUX SOCIAUX ET POLITIQUES DU NUMÉRIQUE </a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/74\">Quel est l'objectif ?</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/75\">À quoi reconnaît-on que l’on progresse ?</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/75\">Pourquoi est-ce important ?</a></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/77\">Comment faire ?</a><ul style=\"list-style-type: none; padding-left:24px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/77\"> Action-clé N°1 : Donner une formation spécifique aux enjeux politiques, économiques, sociaux liés au numérique aux cadres administratifs et aux élus</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/78\"> Action N° 2 : mettre en place des référentiels en contenu ouvert comme support de ces formations </a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/78\"> Action N°3 : Renforcer dans la formation des futurs cadres d’entreprises les réflexions sur la relation science, technologie et société </a></li></ul></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/79\">Exemple : cours de cartographie des controverses scientifiques</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/80\"> Action N°4 : travailler avec les structures de mise en réseau des dirigeants pour développer les outils d’une culture numérique et de l’inclusion</a><ul style=\"list-style-type: none; padding-left:24px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/80\">Comment financer cette priorité ?</a></li></ul></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/82\">VII. DISPOSER D'INDICATEURS ADAPTESA L'ÉTAT ACTUEL DES SOCIÉTÉS NUMERIQUES ET AUX NOUVEAUX OBJECTIFS D'E-INCLUSION</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/82\">Quel est l'objectif ?</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/82\">À quoi reconnaît-on que l’on progresse ?</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/82\">Pourquoi est-ce important ?</a></li><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/83\">Comment faire ?</a></li></ul></li><li style=\"padding-top:8px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/85\">Exemples : Les labels « NetPublic » et « Villes Internet »</a><ul style=\"list-style-type: none; padding-left:12px\"><li style=\"padding-top:4px\"><a href=\"zotero://open-pdf/3_RGJ3G5DA/85\">Comment financer cette priorité ?</a></li></ul></li></ul>",
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