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Weightman, Alison L
Williamson, Jane
Library & Knowledge Development Network (LKDN) Quality and Statistics Group
Comparative Study
Review
England
Health information and libraries journal
Health Info Libr J. 2005 Mar;22(1):4-25.

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Weightman, Alison
Urquhart, Christine
Spink, Sian
Thomas, Rhian
National Library for Health Library Services Development Group
Research Support, Non-U.S. Gov't
England
Health information and libraries journal
Health Info Libr J. 2009 Mar;26(1):63-71. doi: 10.1111/j.1471-1842.2008.00782.x.

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ROI

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"type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/336214/items/HEAEZTZV", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/retour_sur_linvestissement_roi/items/HEAEZTZV", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2372314, "username": "asted4s", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/asted4s", "type": "text/html" } } }, "creatorSummary": "Lomas", "parsedDate": "2008", "numChildren": 2 }, "data": { "key": "HEAEZTZV", "version": 2, "itemType": "journalArticle", "title": "Getting value for money in health e-journals", "creators": [ { "creatorType": "author", "firstName": "J.", "lastName": "Lomas" } ], "abstractNote": "", "publicationTitle": "Library and information update", "publisher": "", "place": "", "date": "2008", "volume": "7", "issue": "", "section": "", "partNumber": "", "partTitle": "", "pages": "48-9", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [], "relations": {}, "dateAdded": "2015-04-27T16:36:27Z", "dateModified": "2015-04-27T16:36:27Z" } }, { "key": "EQGBFI9E", "version": 2, "library": { "type": "group", "id": 336214, "name": "Retour sur l'investissement (ROI)", "links": { "alternate": { "href": "https://www.zotero.org/groups/retour_sur_linvestissement_roi", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/336214/items/EQGBFI9E", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/retour_sur_linvestissement_roi/items/EQGBFI9E", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2372314, "username": "asted4s", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/asted4s", "type": "text/html" } } }, "creatorSummary": "Monaghan", "parsedDate": "2014", "numChildren": 3 }, "data": { "key": "EQGBFI9E", "version": 2, "itemType": "journalArticle", "title": "Library Training – Is there a return on investment?", "creators": [ { "creatorType": "author", "firstName": "S.", "lastName": "Monaghan" } ], "abstractNote": "", "publicationTitle": "Health Inform", "publisher": "", "place": "", "date": "2014", "volume": "23", "issue": "", "section": "", "partNumber": "", "partTitle": "", "pages": "disponible à : http://www.hlinc.org.au/content/all-issues/item/library-training-is-there-a-return-on-investment)", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [], "relations": {}, "dateAdded": "2015-04-27T16:36:27Z", "dateModified": "2015-04-27T16:36:27Z" } }, { "key": "Q2U664SU", "version": 2, "library": { "type": "group", "id": 336214, "name": "Retour sur l'investissement (ROI)", "links": { "alternate": { "href": "https://www.zotero.org/groups/retour_sur_linvestissement_roi", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/336214/items/Q2U664SU", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/retour_sur_linvestissement_roi/items/Q2U664SU", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2372314, "username": "asted4s", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/asted4s", "type": "text/html" } } }, "creatorSummary": "Joseph and Epstein", "parsedDate": "2014", "numChildren": 3 }, "data": { "key": "Q2U664SU", "version": 2, "itemType": "journalArticle", "title": "Proving Your Worth / Adding to Your Value", "creators": [ { "creatorType": "author", "firstName": "C. B.", "lastName": "Joseph" }, { "creatorType": "author", "firstName": "H. A.", "lastName": "Epstein" } ], "abstractNote": "", "publicationTitle": "Journal of Hospital Librarianship", "publisher": "", "place": "", "date": "2014", "volume": "14", "issue": "", "section": "", "partNumber": "", "partTitle": "", "pages": "69-79", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [], "relations": {}, "dateAdded": "2015-04-27T16:36:27Z", "dateModified": "2015-04-27T16:36:27Z" } }, { "key": "3S7GC3VW", "version": 2, "library": { "type": "group", "id": 336214, "name": "Retour sur l'investissement (ROI)", "links": { "alternate": { "href": "https://www.zotero.org/groups/retour_sur_linvestissement_roi", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/336214/items/3S7GC3VW", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/retour_sur_linvestissement_roi/items/3S7GC3VW", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2372314, "username": "asted4s", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/asted4s", "type": "text/html" } } }, "creatorSummary": "SGS Economics and Planning", "parsedDate": "2013", "numChildren": 2 }, "data": { "key": "3S7GC3VW", "version": 2, "itemType": "report", "title": "The community returns generated by Australian health libraries : Final report", "creators": [ { "creatorType": "author", "firstName": "", "lastName": "SGS Economics and Planning" } ], "abstractNote": "", "reportNumber": "", "reportType": "", "institution": "SGS Economics and Planning", "place": "Canberra, Australie", "date": "2013", "seriesTitle": "", "seriesNumber": "", "pages": "", "DOI": "", "ISBN": "", "citationKey": "", "url": "", "accessDate": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [], "relations": {}, "dateAdded": "2015-04-27T16:36:27Z", "dateModified": "2015-04-27T16:36:27Z" } }, { "key": "WQAK6FK6", "version": 2, "library": { "type": "group", "id": 336214, "name": "Retour sur l'investissement (ROI)", "links": { "alternate": { "href": "https://www.zotero.org/groups/retour_sur_linvestissement_roi", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/336214/items/WQAK6FK6", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/retour_sur_linvestissement_roi/items/WQAK6FK6", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2372314, "username": "asted4s", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/asted4s", "type": "text/html" } } }, "creatorSummary": "Weightman et al.", "parsedDate": "2009-03", "numChildren": 3 }, "data": { "key": "WQAK6FK6", "version": 2, "itemType": "journalArticle", "title": "The value and impact of information provided through library services for patient care: developing guidance for best practice", "creators": [ { "creatorType": "author", "firstName": "A.", "lastName": "Weightman" }, { "creatorType": "author", "firstName": "C.", "lastName": "Urquhart" }, { "creatorType": "author", "firstName": "S.", "lastName": "Spink" }, { "creatorType": "author", "firstName": "R.", "lastName": "Thomas" } ], "abstractNote": "INTRODUCTION: Previous impact tool-kits for UK health libraries required updating to reflect recent evidence and changes in library services. The National Knowledge Service funded development of updated guidance. METHODS: Survey tools were developed based on previous impact studies and a systematic review. The resulting draft questionnaire survey was tested at four sites, and the interview schedule was investigated in a fifth area. A literature search in ASSIA, Google Scholar, INTUTE, LISA, LISTA, SCIRUS, Social Sciences Citation Index (Web of Knowledge), and the major UK University and National Libraries Catalogue (COPAC), identified ways to improve response rates. Other expert advice contributed to the guidance. RESULTS: The resulting guidance contains evidence-based advice and a planning pathway for conducting an impact survey as a service audit. The survey tools (critical incident questionnaire and interview schedule) are available online. The evidence-based advice recommends personalizing the request, assuring confidentiality, and using follow-up reminders. Questionnaires should be brief, and small incentives, such as a lottery draw should be considered. Bias is minimized if the survey is conducted and analysed by independent researchers. CONCLUSION: The guidance is a starting point for a pragmatic survey to assess the impact of health library services.", "publicationTitle": "Health Info Libr J", "publisher": "", "place": "", "date": "Mar 2009", "volume": "26", "issue": "", "section": "", "partNumber": "", "partTitle": "", "pages": "63-71", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "10.1111/j.1471-1842.2008.00782.x", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "1471-1834 (Print) 1471-1834 (Linking)", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "eng", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "Benchmarking" }, { "tag": "Data Collection" }, { "tag": "Evidence-Based Medicine" }, { "tag": "Great Britain" }, { "tag": "Health Planning Guidelines" }, { "tag": "Health Policy" }, { "tag": "Humans" }, { "tag": "Journal Impact Factor" }, { "tag": "Libraries, Medical/ organization & administration" }, { "tag": "Library Services/ organization & administration" }, { "tag": "Medical Informatics/ organization & administration" }, { "tag": "Patient Care/ methods" }, { "tag": "Practice Guidelines as Topic" }, { "tag": "Questionnaires" } ], "collections": [], "relations": {}, "dateAdded": "2015-04-27T16:36:27Z", "dateModified": "2015-04-27T16:36:27Z" } } ]