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Libraries and assessment / Daniel C. Mack and Gary W. White -- The place of liaisons and the central role of assessment in American higher education / Gary W. White -- Programmatic assessment of research services : informing the evolution of an engaged liaison librarian model / Sarah Anne Murphy and Craig Gibson -- Assessment of teaching, learning, and literacies / Ellysa Stern Cahoy -- Library assessment for online, blended, and other learning environments / Maria R. Barefoot -- Beyond the bibliographer : assessing collection development activities in the new digital library / Daniel C. Mack -- Liaison librarians and scholarly communication : a framework and strategies for assessment / Dawn Childress and Daniel Hickey -- The library as platform : assessing outreach and engagement in the library of the future / Marcy Bidney -- Professional development of liaison librarians : fostering skills for the twenty-first century / Gary W. White -- Designing and implementing a liaison assessment program / Daniel C. Mack.

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