[ { "key": "9IU2ESWR", "version": 57, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/9IU2ESWR", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/9IU2ESWR", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Mahony et al.", "parsedDate": "2000", "numChildren": 0 }, "data": { "key": "9IU2ESWR", "version": 57, "itemType": "journalArticle", "title": "Using the psychological commitment to team (PCT) scale to segment sport consumers based on loyalty", "creators": [ { "creatorType": "author", "firstName": "Daniel F.", "lastName": "Mahony" }, { "creatorType": "author", "firstName": "Robert", "lastName": "Madrigal" }, { "creatorType": "author", "firstName": "Dennis", "lastName": "Howard" } ], "abstractNote": "", "publicationTitle": "Sport Marketing Quarterly", "publisher": "", "place": "", "date": "2000", "volume": "9", "issue": "1", "section": "", "partNumber": "", "partTitle": "", "pages": "15-25", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "", "citationKey": "", "url": "https://business.uoregon.edu/files/media/madrigal-using-psychological-commitment_1.pdf", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "UEPJ9V5B" ], "relations": {}, "dateAdded": "2014-11-02T19:36:04Z", "dateModified": "2014-11-02T19:36:04Z" } }, { "key": "3HRU5FWV", "version": 55, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/3HRU5FWV", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/3HRU5FWV", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Massey", "parsedDate": "1997", "numChildren": 0 }, "data": { "key": "3HRU5FWV", "version": 55, "itemType": "thesis", "title": "Statistical Models Applied to the Rating of Sports Teams", "creators": [ { "creatorType": "author", "firstName": "Kenneth", "lastName": "Massey" } ], "abstractNote": "", "thesisType": "Honors", "university": "Bluefield College", "place": "Bluefield, VA", "date": "1997", "series": "", "seriesNumber": "", "numPages": "", "DOI": "", "ISBN": "", "citationKey": "", "url": "http://74.207.231.132/theory/massey97.pdf", "accessDate": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "IGQSND3P" ], "relations": {}, "dateAdded": "2014-10-22T14:08:33Z", "dateModified": "2014-10-22T14:08:33Z" } }, { "key": "NSDJ5WFC", "version": 53, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/NSDJ5WFC", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/NSDJ5WFC", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Robinson", "parsedDate": "2011-02-08", "numChildren": 0 }, "data": { "key": "NSDJ5WFC", "version": 53, "itemType": "journalArticle", "title": "Dyed in the wool?An empirical\nnote on fan loyalty", "creators": [ { "creatorType": "author", "firstName": "Terry", "lastName": "Robinson" } ], "abstractNote": "This article attempts to investigate empirically the strength of intracity football club support and seeks to test the commonly held belief among the sports community that supporters will not switch allegiance between city rivals very readily. To test this phenomenon, data on the attendances of five English and two Italian city rival clubs is used to conduct a cointegration analysis. The results imply that a stable relationship does not exist between the attendance series which throws doubt on the proposition that supporters of a team are unlikely to switch their support to a rival club. To test the possibility that this result could be due to fickle supporters ceasing to attend, a sensitivity analysis is conducted between attendances and performance.", "publicationTitle": "Applied Economics", "publisher": "", "place": "", "date": "February 8, 2011", "volume": "44", "issue": "8", "section": "", "partNumber": "", "partTitle": "", "pages": "979-985", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "10.1080/00036846.2010.528372", "citationKey": "", "url": "http://dx.doi.org/10.1080/00036846.2010.528372", "accessDate": "2014-09-25T00:51:29Z", "PMID": "", "PMCID": "", "ISSN": "0003-6846", "archive": "", "archiveLocation": "", "shortTitle": "Dyed in the wool?", "language": "", "libraryCatalog": "Taylor and Francis+NEJM", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "UEPJ9V5B" ], "relations": {}, "dateAdded": "2014-09-25T00:54:10Z", "dateModified": "2014-09-25T00:54:10Z" } }, { "key": "GKJ7JU2P", "version": 51, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/GKJ7JU2P", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/GKJ7JU2P", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Tapp", "parsedDate": "2004-04-01", "numChildren": 0 }, "data": { "key": "GKJ7JU2P", "version": 51, "itemType": "journalArticle", "title": "The loyalty of football fans —\nWe’ll support you evermore?", "creators": [ { "creatorType": "author", "firstName": "Alan", "lastName": "Tapp" } ], "abstractNote": "The conventional wisdom among football fans is that every supporter is unstintingly loyal to their adopted team. Indeed this was accepted by Parker and Stuart in their award winning paper ‘The West Ham Syndrome’. However, more recent work by Tapp and Clowes describes a much more complex and interesting picture than was hitherto thought to be the case. In this paper the author further reports on this supporter data focusing specifically on loyalty. Previously unreported data that compared season ticket holders with lapsed season ticket holders is analysed. Supporters are identified as possessing a variety of loyalty behaviours and attitudes, some of which exhibit loyalty patterns quite similar to, say, supermarket goods sectors. However, the underlying explanatory factors are quite different to those present in mainstream sectors. These are discussed.", "publicationTitle": "The Journal of Database Marketing & Customer Strategy Management", "publisher": "", "place": "", "date": "April 1, 2004", "volume": "11", "issue": "3", "section": "", "partNumber": "", "partTitle": "", "pages": "203-215", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "The Journal of Database Marketing & Customer Strategy Management", "DOI": "10.1057/palgrave.dbm.3240221", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "IngentaConnect", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "UEPJ9V5B" ], "relations": {}, "dateAdded": "2014-09-25T00:48:56Z", "dateModified": "2014-09-25T00:48:56Z" } }, { "key": "CE67GFU8", "version": 49, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/CE67GFU8", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/CE67GFU8", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Hart et al.", "parsedDate": "1975-01-01", "numChildren": 0 }, "data": { "key": "CE67GFU8", "version": 49, "itemType": "journalArticle", "title": "A Statistical Analysis of Association Football Attendances", "creators": [ { "creatorType": "author", "firstName": "R. A.", "lastName": "Hart" }, { "creatorType": "author", "firstName": "J.", "lastName": "Hutton" }, { "creatorType": "author", "firstName": "T.", "lastName": "Sharot" } ], "abstractNote": "Little quantitative work has so far appeared in the growing literature on professional sports. In this paper a model is constructed and estimated for the attendances of four English First Division clubs. The possibility of a common law-like relationship is examined and account is taken of common cross-sectional influences in order to raise the efficiency of the estimates.", "publicationTitle": "Journal of the Royal Statistical Society.", "publisher": "", "place": "", "date": "January 1, 1975", "volume": "24", "issue": "1", "section": "", "partNumber": "", "partTitle": "", "pages": "17-27", "series": "C", "seriesTitle": "Applied Statistics", "seriesText": "", "journalAbbreviation": "Journal of the Royal Statistical Society", "DOI": "10.2307/2346700", "citationKey": "", "url": "http://www.jstor.org/stable/2346700", "accessDate": "2014-09-23T05:01:49Z", "PMID": "", "PMCID": "", "ISSN": "0035-9254", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "JSTOR", "callNumber": "", "rights": "Copyright © 1975 Royal Statistical Society", "extra": "", "tags": [], "collections": [ "UEPJ9V5B" ], "relations": {}, "dateAdded": "2014-09-24T18:26:29Z", "dateModified": "2014-09-24T18:26:29Z" } }, { "key": "MRD4N5GZ", "version": 47, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/MRD4N5GZ", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/MRD4N5GZ", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Funk", "parsedDate": "1998", "numChildren": 0 }, "data": { "key": "MRD4N5GZ", "version": 47, "itemType": "thesis", "title": "Fan loyalty : the structure and stability of an individual's loyalty toward an athletic team", "creators": [ { "creatorType": "author", "firstName": "Daniel Carll", "lastName": "Funk" } ], "abstractNote": "", "thesisType": "", "university": "The Ohio State University", "place": "", "date": "1998", "series": "", "seriesNumber": "", "numPages": "", "DOI": "", "ISBN": "", "citationKey": "", "url": "https://etd.ohiolink.edu/ap/10?0::NO:10:P10_ACCESSION_NUM:osu1260989324", "accessDate": "2014-09-24T00:58:50Z", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "Fan Loyalty", "language": "", "libraryCatalog": "etd.ohiolink.edu", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "UEPJ9V5B" ], "relations": {}, "dateAdded": "2014-09-24T01:05:38Z", "dateModified": "2014-09-24T01:05:38Z" } }, { "key": "B8M6FBWJ", "version": 45, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/B8M6FBWJ", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/B8M6FBWJ", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Neal", "parsedDate": "1999", "numChildren": 0 }, "data": { "key": "B8M6FBWJ", "version": 45, "itemType": "journalArticle", "title": "Satisfaction is Nice, But Value Drives Loyalty", "creators": [ { "creatorType": "author", "firstName": "William D.", "lastName": "Neal" } ], "abstractNote": "The article discusses the importance of value as a predictor of customer choice and loyalty. Loyal customers consume fewer marketing and sales resources, buy more and buy more often from the organization that has gained the customer's loyalty. Customer satisfaction measurement and tracking are fine methods for monitoring process and product performance and for providing a quantitative feedback loop for process improvement. However, customer satisfaction has little to do with customer loyalty. Customer loyalty is the proportion of times a purchaser chooses the same product or service in a specific category compared to the total number of purchases made by the purchaser in that category, under the condition that other acceptable products or services are conveniently available in that category. Real customer loyalty is a behavior. It is measured as a proportion. Well-constructed value models accurately predict choice. Value models can be a key tool for developing a deeper understanding of customers, how they make choices and what will keep them loyal. In summary, the key to greatly improving loyalty, the number of repeat purchasers, is to get into purchasers' consideration set, then making sure that one has the best relative value among the products in that consideration set for the largest number of purchasers.", "publicationTitle": "Marketing Research", "publisher": "", "place": "", "date": "1999", "volume": "11", "issue": "1", "section": "", "partNumber": "", "partTitle": "", "pages": "20-23", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "Marketing Research", "DOI": "", "citationKey": "", "url": "http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=2014876&site=ehost-live", "accessDate": "2014-09-24T00:20:02Z", "PMID": "", "PMCID": "", "ISSN": "10408460", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "EBSCOhost", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "UEPJ9V5B" ], "relations": {}, "dateAdded": "2014-09-24T01:02:07Z", "dateModified": "2014-09-24T01:02:07Z" } }, { "key": "NRZCE27N", "version": 43, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/NRZCE27N", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/NRZCE27N", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/285782/items/9D35CXD6", "type": "application/json" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "numChildren": 0 }, "data": { "key": "NRZCE27N", "version": 43, "parentItem": "9D35CXD6", "itemType": "attachment", "linkMode": "imported_file", "title": "Bauer.pdf", "accessDate": "", "url": "", "note": "", "contentType": "application/pdf", "charset": "", "filename": "Bauer.pdf", "md5": "331371bb14c122966a4da78b49efe5b1", "mtime": 1411414192292, "tags": [], "relations": {}, "dateAdded": "2014-09-22T19:29:51Z", "dateModified": "2014-09-22T19:29:51Z" } }, { "key": "9D35CXD6", "version": 41, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/9D35CXD6", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/9D35CXD6", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Bauer et al.", "parsedDate": "2005-10", "numChildren": 1 }, "data": { "key": "9D35CXD6", "version": 41, "itemType": "journalArticle", "title": "The loyalty of German soccer fans: does a team's brand image matter?", "creators": [ { "creatorType": "author", "firstName": "Hans H.", "lastName": "Bauer" }, { "creatorType": "author", "firstName": "Nicola E.", "lastName": "Sauer" }, { "creatorType": "author", "firstName": "Stefanie", "lastName": "Exler" } ], "abstractNote": "Factors that influence the game attendance and attitudinal loyalty of sports fans have been researched quite extensively in Anglo-American countries, but rather less in Germany. Brand image is held to be an important antecedent of fan loyalty. This study therefore investigates the relationship between these constructs, using a sample of 1,300 fans of German Bundesliga soccer teams. In addition to the verification of this link, causal modelling reveals a relationship between the major facets of a club's brand image, namely attributes and benefits. Non-product-related attributes of the brand are more important to the fans' loyalty than product-related attributes.", "publicationTitle": "International Journal of Sports Marketing & Sponsorship", "publisher": "", "place": "", "date": "October 2005", "volume": "7", "issue": "1", "section": "", "partNumber": "", "partTitle": "", "pages": "14-22", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "International Journal of Sports Marketing & Sponsorship", "DOI": "", "citationKey": "", "url": "http://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=20997469&site=ehost-live", "accessDate": "2014-09-22T19:23:08Z", "PMID": "", "PMCID": "", "ISSN": "14646668", "archive": "", "archiveLocation": "", "shortTitle": "The loyalty of German soccer fans", "language": "", "libraryCatalog": "EBSCOhost", "callNumber": "", "rights": "", "extra": "", "tags": [ { "tag": "BRAND image" }, { "tag": "BRAND loyalty" }, { "tag": "GERMANY" }, { "tag": "German soccer" }, { "tag": "SOCCER attendance" }, { "tag": "SPORTS spectators" }, { "tag": "causal modelling" }, { "tag": "fan loyalty" } ], "collections": [ "UEPJ9V5B" ], "relations": {}, "dateAdded": "2014-09-22T19:29:26Z", "dateModified": "2014-09-22T19:29:26Z" } }, { "key": "PTRKXWRK", "version": 39, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/PTRKXWRK", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/PTRKXWRK", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Basharin et al.", "parsedDate": "2004", "numChildren": 0 }, "data": { "key": "PTRKXWRK", "version": 39, "itemType": "journalArticle", "title": "The life and work of A.A. Markov", "creators": [ { "creatorType": "author", "firstName": "Gely P.", "lastName": "Basharin" }, { "creatorType": "author", "firstName": "Amy N.", "lastName": "Langville" }, { "creatorType": "author", "firstName": "Valeriy A.", "lastName": "Naumov" } ], "abstractNote": "", "publicationTitle": "Linear Algebra and its Applications", "publisher": "", "place": "", "date": "2004", "volume": "386", "issue": "", "section": "", "partNumber": "", "partTitle": "", "pages": "3-26", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "IGQSND3P" ], "relations": {}, "dateAdded": "2014-09-19T04:27:13Z", "dateModified": "2014-09-19T04:27:13Z" } }, { "key": "IX6D2UF2", "version": 37, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/IX6D2UF2", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/IX6D2UF2", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Ribeiro et al.", "parsedDate": "2010", "numChildren": 0 }, "data": { "key": "IX6D2UF2", "version": 37, "itemType": "journalArticle", "title": "Dynamics of tournaments: the soccer case", "creators": [ { "creatorType": "author", "firstName": "H.V.", "lastName": "Ribeiro" }, { "creatorType": "author", "firstName": "R.S.", "lastName": "Mendes" }, { "creatorType": "author", "firstName": "L.C.", "lastName": "Malacarne" }, { "creatorType": "author", "firstName": "S. Picoli", "lastName": "Jr" }, { "creatorType": "author", "firstName": "P.A.", "lastName": "Santoro" } ], "abstractNote": "A random walk-like model is considered to discuss statistical aspects of tournaments. The model is applied to soccer leagues with emphasis on the scores. This competitive system was computationally simulated and the results are compared with empirical data from the English, the German and the Spanish leagues and showed a good agreement with them. The present approach enabled us to characterize a\ndiffusion where the scores are not normally distributed, having a short and asymmetric tail extending\ntowards more positive values. We argue that this non-Gaussian behavior is related with the difference between the teams and with the asymmetry of the scores system. In addition, we compared two tournament systems: the all-play-all and the elimination tournaments.", "publicationTitle": "European Physical Journal", "publisher": "", "place": "", "date": "2010", "volume": "75", "issue": "", "section": "", "partNumber": "", "partTitle": "", "pages": "327-334", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "", "citationKey": "", "url": "http://hvribeiro.org/wp-content/uploads/2014/07/b090476.pdf", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "IGQSND3P" ], "relations": {}, "dateAdded": "2014-09-19T04:15:40Z", "dateModified": "2014-09-19T04:15:40Z" } }, { "key": "8TRPPMSZ", "version": 35, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/8TRPPMSZ", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/8TRPPMSZ", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/285782/items/ZIP2KDWE", "type": "application/json" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "numChildren": 0 }, "data": { "key": "8TRPPMSZ", "version": 35, "parentItem": "ZIP2KDWE", "itemType": "attachment", "linkMode": "imported_file", "title": "Market Size and Attendance in EPL.pdf", "accessDate": "", "url": "", "note": "", "contentType": "application/pdf", "charset": "", "filename": "Market Size and Attendance in EPL.pdf", "md5": "e94580a77362ee031dc7e72035bae19a", "mtime": 1411057302191, "tags": [], "relations": {}, "dateAdded": "2014-09-18T16:21:41Z", "dateModified": "2014-09-18T16:21:41Z" } }, { "key": "M5JSVQFN", "version": 33, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/M5JSVQFN", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/M5JSVQFN", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/285782/items/D7H94N6F", "type": "application/json" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "numChildren": 0 }, "data": { "key": "M5JSVQFN", "version": 33, "parentItem": "D7H94N6F", "itemType": "attachment", "linkMode": "imported_file", "title": "Buraimo.pdf", "accessDate": "", "url": "", "note": "", "contentType": "application/pdf", "charset": "", "filename": "Buraimo.pdf", "md5": "7fd3bd99126f359087882abf9b8a6b6a", "mtime": 1411020116663, "tags": [], "relations": {}, "dateAdded": "2014-09-18T06:01:56Z", "dateModified": "2014-09-18T06:01:56Z" } }, { "key": "7G9V7RFP", "version": 31, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/7G9V7RFP", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/7G9V7RFP", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/285782/items/EIE9HADW", "type": "application/json" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "numChildren": 0 }, "data": { "key": "7G9V7RFP", "version": 31, "parentItem": "EIE9HADW", "itemType": "attachment", "linkMode": "imported_file", "title": "Harris 2008.pdf", "accessDate": "", "url": "", "note": "", "contentType": "application/pdf", "charset": "", "filename": "Harris 2008.pdf", "md5": "c299524cb74cba31dd944fd0f54758cf", "mtime": 1411019828072, "tags": [], "relations": {}, "dateAdded": "2014-09-18T05:57:11Z", "dateModified": "2014-09-18T05:57:11Z" } }, { "key": "EIE9HADW", "version": 29, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/EIE9HADW", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/EIE9HADW", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Harris and Ogbonna", "parsedDate": "2008-02-27", "numChildren": 1 }, "data": { "key": "EIE9HADW", "version": 29, "itemType": "journalArticle", "title": "The Dynamics Underlying Service\nFirm–Customer Relationships\nInsights From a Study of English Premier League Soccer Fans", "creators": [ { "creatorType": "author", "firstName": "Lloyd C.", "lastName": "Harris" }, { "creatorType": "author", "firstName": "Emmanuel", "lastName": "Ogbonna" } ], "abstractNote": "Researchers have argued that consumers frequently view marketing efforts as intrusive and that they fail to exhibit either trust or commitment. However, studies have found that some customers develop strong emotional relationships with firms, often independently of firm-driven relationship-building efforts. These confusing findings indicate that there is a need for additional research to explore the dynamics underlying service firm–customer relationships. The aim of this study is to elucidate customers’ conception and manifestation of their relationships with service firms. Therefore, the objectives are to uncover the extent to which various types of customers exhibit relational links with service firms and to generate insights into the manner in which such identification is manifested. After a review of recent studies into relationship marketing, the authors present and explain the research design and method. Then, the authors present the findings that emerged during the focus groups and in-depth interviews with soccer supporters.", "publicationTitle": "Journal of Service Research", "publisher": "", "place": "", "date": "27 February 2008", "volume": "", "issue": "", "section": "", "partNumber": "", "partTitle": "", "pages": "", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "UEPJ9V5B" ], "relations": {}, "dateAdded": "2014-09-18T05:53:29Z", "dateModified": "2014-09-18T05:53:29Z" } }, { "key": "K9ESAZZM", "version": 27, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/K9ESAZZM", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/K9ESAZZM", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Stefan Szymanski et al.", "parsedDate": "2002", "numChildren": 0 }, "data": { "key": "K9ESAZZM", "version": 27, "itemType": "journalArticle", "title": "Testing causality between team performance and payroll the cases of major league baseball and english soccer", "creators": [ { "creatorType": "author", "name": "Stefan Szymanski" }, { "creatorType": "author", "name": "Stephen Hall" }, { "creatorType": "author", "name": "Andrew S. Zimbalist" } ], "abstractNote": "", "publicationTitle": "Journal of Sports Economics", "publisher": "", "place": "", "date": "2002", "volume": "3", "issue": "2", "section": "", "partNumber": "", "partTitle": "", "pages": "149 - 168", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "UEPJ9V5B" ], "relations": {}, "dateAdded": "2014-09-18T05:09:19Z", "dateModified": "2014-09-18T05:09:19Z" } }, { "key": "4P88ZD3G", "version": 25, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/4P88ZD3G", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/4P88ZD3G", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Brandes and Franck", "parsedDate": "2006-08-23", "numChildren": 0 }, "data": { "key": "4P88ZD3G", "version": 25, "itemType": "thesis", "title": "How Fans May Improve Competitive Balance - An Empirical Analysis of the German Bundesliga", "creators": [ { "creatorType": "author", "firstName": "Leif", "lastName": "Brandes" }, { "creatorType": "author", "firstName": "Egon", "lastName": "Franck" } ], "abstractNote": "There is an on-going debate about the optimal degree of team solidarity in the German Professional soccer league. Support for a high degree of team solidarity has been coming from the theory of competitive balance and its prediction that fans would otherwise loose interest in sports due to diminished uncertainty of outcome. However, empirical observations show that core assumptions of this theory may not hold in the case of the German Bundesliga. Based on aggregate seasonal gate-attendance and different measures of competitive balance, this paper presents results using vector error correction models and Granger causality tests. Whereas the role of competitive balance for fan attendance remains unclear, we find a robust positive effect of fan attendance on competitive balance. Possible explanations of this effect, in particular its channel and lag structure are exposed in greater detail.", "thesisType": "", "university": "Institute for Strategy and Business Economics University of Zurich", "place": "Zurich, Switzerland", "date": "August 23, 2006", "series": "", "seriesNumber": "", "numPages": "", "DOI": "", "ISBN": "", "citationKey": "", "url": "", "accessDate": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "UEPJ9V5B" ], "relations": {}, "dateAdded": "2014-09-18T04:12:48Z", "dateModified": "2014-09-18T04:12:48Z" } }, { "key": "ZIP2KDWE", "version": 23, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/ZIP2KDWE", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/ZIP2KDWE", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Buraimo and Simmons", "parsedDate": "2009", "numChildren": 1 }, "data": { "key": "ZIP2KDWE", "version": 23, "itemType": "journalArticle", "title": "Market size and attendance in English Premier League football", "creators": [ { "creatorType": "author", "firstName": "Babatunde", "lastName": "Buraimo" }, { "creatorType": "author", "firstName": "Rob", "lastName": "Simmons" } ], "abstractNote": "This paper models the impacts of market size and team competition for fan base on matchday attendance in the English Premier League over the period 1997-2004 using a large panel data set. We construct a comprehensive set of control variables and use tobit estimation to overcome the problems caused by sell-out crowds. We also account for unobserved influences on attendance by means of random effects attached to home teams. Our treatment of market size, with its use of Geographical Information System techniques, is more sophisticated than in previous attendance demand studies.", "publicationTitle": "International Journal of Sport Management and Marketing", "publisher": "", "place": "", "date": "2009", "volume": "6", "issue": "2", "section": "", "partNumber": "", "partTitle": "", "pages": "200-214", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "UEPJ9V5B" ], "relations": {}, "dateAdded": "2014-09-11T04:02:42Z", "dateModified": "2014-09-11T04:02:42Z" } }, { "key": "D7H94N6F", "version": 21, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/D7H94N6F", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/D7H94N6F", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Buraimo and Simmons", "parsedDate": "2008", "numChildren": 1 }, "data": { "key": "D7H94N6F", "version": 21, "itemType": "journalArticle", "title": "Do Sports Fans Really Value\nUncertainty of Outcome?\nEvidence from the English\nPremier League", "creators": [ { "creatorType": "author", "firstName": "Babatunde", "lastName": "Buraimo" }, { "creatorType": "author", "firstName": "Rob", "lastName": "Simmons" } ], "abstractNote": "After controlling for a number of plausible influences on matchday attendance in the English Premier League, and with appropriate recognition of the censoring problem in stadium capacities, we find clear evidence that an increase in uncertainty\nof outcome is associated with reduced gate attendance. The conventional uncertainty of outcome hypothesis proposes precisely the opposite effect. We interpret this as suggesting that fans at EPL games, who are predominandy\nsupporters of the home team, prefer to see their team play a much inferior team (and heat that team) rather than attend a game that is predicted to be dose in score. Essentially, home fans prefer to see their team win rather than watch a draw or see the home team defeated.", "publicationTitle": "IntertMtional Journal of Sport Finance", "publisher": "", "place": "", "date": "2008", "volume": "3", "issue": "", "section": "", "partNumber": "", "partTitle": "", "pages": "146-155", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "UEPJ9V5B" ], "relations": {}, "dateAdded": "2014-09-11T02:48:12Z", "dateModified": "2014-09-11T02:48:12Z" } }, { "key": "ACU2EQJB", "version": 19, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/ACU2EQJB", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/ACU2EQJB", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "numChildren": 0 }, "data": { "key": "ACU2EQJB", "version": 19, "itemType": "webpage", "title": "League Table", "creators": [], "abstractNote": "", "websiteTitle": "The Official Website Of The Barclays Premier League", "websiteType": "", "date": "", "publisher": "", "place": "", "DOI": "", "citationKey": "", "url": "http://www.premierleague.com/en-gb/matchday/league-table.html", "accessDate": "", "shortTitle": "", "language": "", "rights": "", "extra": "", "tags": [], "collections": [ "IGQSND3P" ], "relations": {}, "dateAdded": "2014-09-09T05:03:32Z", "dateModified": "2014-09-09T05:03:32Z" } }, { "key": "6MEHF8JU", "version": 17, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/6MEHF8JU", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/6MEHF8JU", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Brandes et al.", "parsedDate": "2013", "numChildren": 0 }, "data": { "key": "6MEHF8JU", "version": 17, "itemType": "journalArticle", "title": "The group size and loyalty of football fans: a two-stage estimation procedure to compare customer potentials across teams", "creators": [ { "creatorType": "author", "firstName": "Leif", "lastName": "Brandes" }, { "creatorType": "author", "firstName": "Egon", "lastName": "Franck" }, { "creatorType": "author", "firstName": "Philipp", "lastName": "Theiler" } ], "abstractNote": "The paper presents estimation results on the size and loyalty of sport teams’ supporter groups in professional German football. Based on a novel two-stage estimation procedure, we find clear evidence for heterogeneity across teams. In the first stage, a random-utility model for a representative consumer is modelled and fitted to more than 1700 matches over the seasons 1996–2001. In the second step, attendance probabilities are predicted for the seasons 2002–2003 to estimate group sizes. A team’s group size is positively correlated with its\nmemberships, fan clubs and merchandizing revenues. Noteworthy is that no similar correlations can be found for a team’s home town population which has been the standard measure for market size in applied work so far.", "publicationTitle": "Journal of the Royal Statistical Society: Series A (Statistics in Society)", "publisher": "", "place": "", "date": "2013", "volume": "176", "issue": "2", "section": "", "partNumber": "", "partTitle": "", "pages": "347 - 369", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "UEPJ9V5B" ], "relations": {}, "dateAdded": "2014-09-08T19:24:08Z", "dateModified": "2014-09-08T19:24:08Z" } }, { "key": "BF5QCIWF", "version": 15, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/BF5QCIWF", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/BF5QCIWF", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Langville and Meyer", "parsedDate": "2012", "numChildren": 0 }, "data": { "key": "BF5QCIWF", "version": 15, "itemType": "book", "title": "Who's #1?", "creators": [ { "creatorType": "author", "firstName": "Amy N.", "lastName": "Langville" }, { "creatorType": "author", "firstName": "Carl D.", "lastName": "Meyer" } ], "abstractNote": "The Science of Rating and Ranking", "series": "", "seriesNumber": "", "volume": "", "numberOfVolumes": "", "edition": "", "date": "2012", "publisher": "Princeton University Press", "place": "Princeton, NJ", "originalDate": "", "originalPublisher": "", "originalPlace": "", "format": "", "numPages": "", "ISBN": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "IGQSND3P" ], "relations": {}, "dateAdded": "2014-09-08T17:11:33Z", "dateModified": "2014-09-08T17:11:33Z" } }, { "key": "PVMXA5F4", "version": 13, "library": { "type": "group", "id": 285782, "name": "Priyanka_IS", "links": { "alternate": { "href": "https://www.zotero.org/groups/priyanka_is", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/285782/items/PVMXA5F4", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/priyanka_is/items/PVMXA5F4", "type": "text/html" } }, "meta": { "createdByUser": { "id": 2055166, "username": "pdatta15", "name": "", "links": { "alternate": { "href": "https://www.zotero.org/pdatta15", "type": "text/html" } } }, "creatorSummary": "Barros and Leach", "parsedDate": "2006", "numChildren": 0 }, "data": { "key": "PVMXA5F4", "version": 13, "itemType": "journalArticle", "title": "Performance evaluation of the English Premier Football League with data envelopment analysis", "creators": [ { "creatorType": "author", "firstName": "Carlos Pestana", "lastName": "Barros" }, { "creatorType": "author", "firstName": "Stephanie", "lastName": "Leach" } ], "abstractNote": "This paper uses data envelopment analysis (DEA) to evaluate the\nperformance of English Premier League football clubs from 1998/99 to\n2002/03 combining sport and financial variables. The paper evaluates how close the clubs are relative to the frontier of best practices, analysing how they manage sport as well as financial results. Managerial implications of the research are devised.", "publicationTitle": "Applied Economics", "publisher": "", "place": "", "date": "2006", "volume": "38", "issue": "12", "section": "", "partNumber": "", "partTitle": "", "pages": "1449 - 1458", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [ "UEPJ9V5B" ], "relations": {}, "dateAdded": "2014-09-08T17:03:03Z", "dateModified": "2014-09-08T17:03:03Z" } } ]