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Especially crowdsourcing has demonstrated its applicability in many fields, and a variety of platforms have been created for delegating small tasks to human solvers on the Web. However, creating applications that are structured, thus applications that combine more than a single task, is a complex and typically manual endeavor that requires many different interactions with crowdsourcing platforms. In this paper, we introduce the idea of a crowd computer, discuss its properties, and propose a programming paradigm for the development of crowdsourcing applications. In particular, we argue in favor of business processes as formalism to program the crowd computer and show how they enable the reuse of intricate crowdsourcing practices.", "bookTitle": "Business Process Management Workshops", "series": "Lecture Notes in Business Information Processing", "seriesNumber": "132", "volume": "", "numberOfVolumes": "", "edition": "", "date": "2013/01/01", "publisher": "Springer Berlin Heidelberg", "place": "", "originalDate": "", "originalPublisher": "", "originalPlace": "", "format": "", "pages": "256-267", "ISBN": "978-3-642-36284-2, 978-3-642-36285-9", "DOI": "", "citationKey": "", "url": "http://link.springer.com/chapter/10.1007/978-3-642-36285-9_31", "accessDate": "2013-09-10T15:45:37Z", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "link.springer.com", "callNumber": "", "rights": "©2013 Springer-Verlag Berlin Heidelberg", "extra": "", "tags": [ { "tag": "Business Information Systems", "type": 1 }, { "tag": "Computer Appl. in Administrative Data Processing", "type": 1 }, { "tag": "Data Structures, Cryptology and Information Theory", "type": 1 }, { "tag": "Information Systems Applications (incl. 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In this paper we propose measures based on Formal Concept Analysis to determine conceptual proximity between people. We explain how FCA can support market analysts in their task of CRM marketing and management, with the automatic discovery of knowledge in large amounts of enterprise information (e.g. document collections). The temporal evolution of this proximity measure may be analyzed, and provides significant insights on trends and market behavior. This approach has been exemplified with a case study on Twitter with an emphasis on content dynamics within user communities.", "bookTitle": "Business Process Management Workshops", "series": "Lecture Notes in Business Information Processing", "seriesNumber": "132", "volume": "", "numberOfVolumes": "", "edition": "", "date": "2013/01/01", "publisher": "Springer Berlin Heidelberg", "place": "", "originalDate": "", "originalPublisher": "", "originalPlace": "", "format": "", "pages": "246-255", "ISBN": "978-3-642-36284-2, 978-3-642-36285-9", "DOI": "", "citationKey": "", "url": "http://link.springer.com/chapter/10.1007/978-3-642-36285-9_30", "accessDate": "2013-09-10T15:45:13Z", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "A Conceptual Approach to Characterize Dynamic Communities in Social Networks", "language": "", "libraryCatalog": "link.springer.com", "callNumber": "", "rights": "©2013 Springer-Verlag Berlin Heidelberg", "extra": "", "tags": [ { "tag": "Business Information Systems", "type": 1 }, { "tag": "Computer Appl. in Administrative Data Processing", "type": 1 }, { "tag": "Data Structures, Cryptology and Information Theory", "type": 1 }, { "tag": "Information Systems Applications (incl. 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2013 - Application and Simplification of BPM Techniques f.pdf", "md5": "2bcb3ae6c60ff6f01c24ff51de9c288c", "mtime": 1378827853434, "tags": [], "relations": {}, "dateAdded": "2013-09-10T15:44:09Z", "dateModified": "2013-09-10T15:44:13Z" } }, { "key": "II65CJSN", "version": 166, "library": { "type": "group", "id": 15095, "name": "BPMS2", "links": { "alternate": { "href": "https://www.zotero.org/groups/bpms2", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/15095/items/II65CJSN", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/bpms2/items/II65CJSN", "type": "text/html" } }, "meta": { "createdByUser": { "id": 14990, "username": "rschmidt", "name": "Rainer Schmidt", "links": { "alternate": { "href": "https://www.zotero.org/rschmidt", "type": "text/html" } } }, "creatorSummary": "Brambilla", "parsedDate": "2013-01-01", "numChildren": 2 }, "data": { "key": "II65CJSN", "version": 166, "itemType": "bookSection", "title": "Application and Simplification of BPM Techniques for Personal Process Management", "creators": [ { "creatorType": "author", "firstName": "Marco", "lastName": "Brambilla" }, { "creatorType": "editor", "firstName": "Marcello La", "lastName": "Rosa" }, { "creatorType": "editor", "firstName": "Pnina", "lastName": "Soffer" } ], "abstractNote": "With the advent of Web 2.0 and online social interactions, people started sharing thoughts, contents and tasks online. This evolved to cover also socialization of task management, which is currently supported by a plethora of online services directed to the final user. However, all these tools share a common weakness: they don’t provide any way for structuring the interactions, dependencies or constraints between tasks. This paper discusses a vision towards the application of BPM techniques and tools to personal task management. The challenge of this roadmap is finding the appropriate level of complexity of processes: the language for modeling such processes should be complete enough for describing basic processes but also simple enough to let people understand, accept and use them in their everyday life. Therefore, our proposal describes how to strip off some of the expressive power of enterprise business processes, so as to accommodate end user needs and acceptance.", "bookTitle": "Business Process Management Workshops", "series": "Lecture Notes in Business Information Processing", "seriesNumber": "132", "volume": "", "numberOfVolumes": "", "edition": "", "date": "2013/01/01", "publisher": "Springer Berlin Heidelberg", "place": "", "originalDate": "", "originalPublisher": "", "originalPlace": "", "format": "", "pages": "227-233", "ISBN": "978-3-642-36284-2, 978-3-642-36285-9", "DOI": "", "citationKey": "", "url": "http://link.springer.com/chapter/10.1007/978-3-642-36285-9_28", "accessDate": "2013-09-10T15:44:09Z", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "link.springer.com", "callNumber": "", "rights": "©2013 Springer-Verlag Berlin Heidelberg", "extra": "", "tags": [ { "tag": "BPM", "type": 1 }, { "tag": "Business Information Systems", "type": 1 }, { "tag": "Business process management", "type": 1 }, { "tag": "Computer Appl. in Administrative Data Processing", "type": 1 }, { "tag": "Data Structures, Cryptology and Information Theory", "type": 1 }, { "tag": "Information Systems Applications (incl. Internet)", "type": 1 }, { "tag": "Production/Logistics/Supply Chain Management", "type": 1 }, { "tag": "personal process management", "type": 1 }, { "tag": "personal productivity", "type": 1 }, { "tag": "social BPM", "type": 1 }, { "tag": "social network", "type": 1 } ], "collections": [ "A5AGD4XZ" ], "relations": {}, "dateAdded": "2013-09-10T15:44:09Z", "dateModified": "2013-09-10T15:44:09Z" } }, { "key": "JSN49QP5", "version": 229, "library": { "type": "group", "id": 15095, "name": "BPMS2", "links": { "alternate": { "href": "https://www.zotero.org/groups/bpms2", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/15095/items/JSN49QP5", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/bpms2/items/JSN49QP5", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/15095/items/A8GNGKQB", "type": "application/json" } }, "meta": { "createdByUser": { "id": 14990, "username": "rschmidt", "name": "Rainer Schmidt", "links": { "alternate": { "href": "https://www.zotero.org/rschmidt", "type": "text/html" } } } }, "data": { "key": "JSN49QP5", "version": 229, "parentItem": "A8GNGKQB", "itemType": "attachment", "linkMode": "imported_url", "title": "SpringerLink Snapshot", "accessDate": "2010-05-07T18:29:35Z", "url": "http://www.springerlink.com/content/p37335344704wr67/?p=8bcce4464d44406a9cc5f160f9ef1101&pi=18", "note": "", "contentType": "text/html", "charset": "utf-8", "filename": "p37335344704wr67.html", "md5": "873076b7981bfda43f40138eb0eb74af", "mtime": 2147483647, "tags": [], "relations": {}, "dateAdded": "2013-09-09T04:49:22Z", "dateModified": "2013-09-09T04:49:22Z" } }, { "key": "A8GNGKQB", "version": 164, "library": { "type": "group", "id": 15095, "name": "BPMS2", "links": { "alternate": { "href": "https://www.zotero.org/groups/bpms2", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/15095/items/A8GNGKQB", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/bpms2/items/A8GNGKQB", "type": "text/html" } }, "meta": { "createdByUser": { "id": 14990, "username": "rschmidt", "name": "Rainer Schmidt", "links": { "alternate": { "href": "https://www.zotero.org/rschmidt", "type": "text/html" } } }, "creatorSummary": "Schmidt and Nurcan", "parsedDate": "2010", "numChildren": 1 }, "data": { "key": "A8GNGKQB", "version": 164, "itemType": "bookSection", "title": "Augmenting BPM with Social Software", "creators": [ { "creatorType": "author", "firstName": "Rainer", "lastName": "Schmidt" }, { "creatorType": "author", "firstName": "Selmin", "lastName": "Nurcan" } ], "abstractNote": "The relationship of social software and business processes can be twofold. On one hand, business processes may use social\nsoftware. On the other hand, business processes maybe the object of social software. That means social software is used to\nact upon the business processes and augment classic BPM approaches. In particular, the benefits from coupling BPM and social\nsoftware are based on the integration of four principles within social software and their application to business process\nmanagement (BPM): weak ties, social production, egalitarianism and Service-Dominant Logic. Weak ties are spontaneously created\nconnections between non-predetermined individuals. Social production is the creation of artifacts, by combining the input\nfrom independent contributors. The merging of the role of contributor creates the egalitarianism of social software and the\nconsumer of the artifacts created. Thus social software implies, a mutual provisioning of services instead of a unidirectional\none.", "bookTitle": "Business Process Management Workshops", "series": "", "seriesNumber": "", "volume": "", "numberOfVolumes": "", "edition": "", "date": "2010", "publisher": "", "place": "", "originalDate": "", "originalPublisher": "", "originalPlace": "", "format": "", "pages": "201-206", "ISBN": "", "DOI": "", "citationKey": "", "url": "http://dx.doi.org/10.1007/978-3-642-12186-9_19", "accessDate": "2010-05-07T18:29:32Z", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "SpringerLink", "callNumber": "", "rights": "", "extra": "12.000 14.000", "tags": [ { "tag": "Rainer" }, { "tag": "Veröffentlichung" }, { "tag": "peer-reviewed paper" }, { "tag": "social software" } ], "collections": [ "P7AJUXEK" ], "relations": {}, "dateAdded": "2013-09-09T04:49:22Z", "dateModified": "2013-09-09T04:49:22Z" } }, { "key": "SH728CVN", "version": 1, "library": { "type": "group", "id": 15095, "name": "BPMS2", "links": { "alternate": { "href": "https://www.zotero.org/groups/bpms2", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/15095/items/SH728CVN", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/bpms2/items/SH728CVN", "type": "text/html" } }, "meta": { "createdByUser": { "id": 14990, "username": "rschmidt", "name": "Rainer Schmidt", "links": { "alternate": { "href": "https://www.zotero.org/rschmidt", "type": "text/html" } } }, "creatorSummary": "Brambilla et al.", "parsedDate": "2012", "numChildren": 1 }, "data": { "key": "SH728CVN", "version": 1, "itemType": "bookSection", "title": "BPMN and Design Patterns for Engineering Social BPM Solutions", "creators": [ { "creatorType": "author", "firstName": "Marco", "lastName": "Brambilla" }, { "creatorType": "author", "firstName": "Piero", "lastName": "Fraternali" }, { "creatorType": "author", "firstName": "Carmen", "lastName": "Vaca" }, { "creatorType": "editor", "firstName": "Florian", "lastName": "Daniel" }, { "creatorType": "editor", "firstName": "Kamel", "lastName": "Barkaoui" }, { "creatorType": "editor", "firstName": "Schahram", "lastName": "Dustdar" }, { "creatorType": "editor", "firstName": "Wil", "lastName": "Aalst" }, { "creatorType": "editor", "firstName": "John", "lastName": "Mylopoulos" }, { "creatorType": "editor", "firstName": "Michael", "lastName": "Rosemann" }, { "creatorType": "editor", "firstName": "Michael J.", "lastName": "Shaw" }, { "creatorType": "editor", "firstName": "Clemens", "lastName": "Szyperski" } ], "abstractNote": "The integration of social software and BPM can help organizations harness the value of informal relationships and weak ties, without compromising the consolidated business practices embedded in conventional BPM solutions. This paper presents a process design methodology, supported by a tool suite, for addressing the extension of business processes with social features. The social process design exploits an extension of BPMN for capturing social requirements, a gallery of social BPM design patterns that represent reusable solutions to recurrent process socialization requirements, and a model-to-model and mode-to-code transformation technology that automatically produces a process enactment Web application connected with mainstream social platforms.", "bookTitle": "Business Process Management Workshops", "series": "Lecture Notes in Business Information Processing", "seriesNumber": "", "volume": "99", "numberOfVolumes": "", "edition": "", "date": "2012", "publisher": "Springer Berlin Heidelberg", "place": "", "originalDate": "", "originalPublisher": "", "originalPlace": "", "format": "", "pages": "219-230", "ISBN": "978-3-642-28108-2", "DOI": "", "citationKey": "", "url": "http://www.springerlink.com/content/n130671613701757/abstract/", "accessDate": "2012-04-30T20:00:40Z", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "SpringerLink", "callNumber": "0000", "rights": "", "extra": "", "tags": [ { "tag": "Computer Science", "type": 1 } ], "collections": [ "JZZRKZE5" ], "relations": {}, "dateAdded": "2012-04-30T20:00:40Z", "dateModified": "2012-05-03T19:50:17Z" } }, { "key": "QZ9XIMJA", "version": 1, "library": { "type": "group", "id": 15095, "name": "BPMS2", "links": { "alternate": { "href": "https://www.zotero.org/groups/bpms2", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/15095/items/QZ9XIMJA", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/bpms2/items/QZ9XIMJA", "type": "text/html" } }, "meta": { "createdByUser": { "id": 14990, "username": "rschmidt", "name": "Rainer Schmidt", "links": { "alternate": { "href": "https://www.zotero.org/rschmidt", "type": "text/html" } } }, "creatorSummary": "Rito Silva et al.", "parsedDate": "2011", "numChildren": 1 }, "data": { "key": "QZ9XIMJA", "version": 1, "itemType": "bookSection", "title": "Towards Processpedia - An Ecological Environment for BPM Stakeholders Collaboration", "creators": [ { "creatorType": "author", "firstName": "António", "lastName": "Rito Silva" }, { "creatorType": "author", "firstName": "Michael", "lastName": "Rosemann" }, { "creatorType": "author", "firstName": "Samia", "lastName": "Mazhar" }, { "creatorType": "editor", "firstName": "Michael", "lastName": "Muehlen" }, { "creatorType": "editor", "firstName": "Jianwen", "lastName": "Su" }, { "creatorType": "editor", "firstName": "Wil", "lastName": "Aalst" }, { "creatorType": "editor", "firstName": "John", "lastName": "Mylopoulos" }, { "creatorType": "editor", "firstName": "Michael", "lastName": "Rosemann" }, { "creatorType": "editor", "firstName": "Michael J.", "lastName": "Shaw" }, { "creatorType": "editor", "firstName": "Clemens", "lastName": "Szyperski" } ], "abstractNote": "Current approaches to support stakeholder’s collaboration in the modelling of business processes envision an egalitarian environment where stakeholders interact in the same context, using the same languages and sharing the same perspectives on the business process. However, these approaches ignore that Business Process Management (BPM) includes diverse stakeholders groups, such as end users that operate the business, business experts that understand the overall impact of business processes and process experts that master process design and analysis techniques. Therefore, such stakeholders have to collaborate in the context of process modelling using a language that some of them do not master, and integrate their various perspectives. In this paper we propose the Processpedia approach to foster effective collaboration among stakeholders without enforcing egalitarianism. Processpedia intends to be an ecological collaboration environment for knowledge production by capitalising on stakeholders’ distinctive characteristics.", "bookTitle": "Business Process Management Workshops", "series": "Lecture Notes in Business Information Processing", "seriesNumber": "", "volume": "66", "numberOfVolumes": "", "edition": "", "date": "2011", "publisher": "Springer Berlin Heidelberg", "place": "", "originalDate": "", "originalPublisher": "", "originalPlace": "", "format": "", "pages": "449-460", "ISBN": "978-3-642-20511-8", "DOI": "", "citationKey": "", "url": "http://www.springerlink.com/content/j2pw46v246456778/abstract/", "accessDate": "2012-04-30T20:10:34Z", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "SpringerLink", "callNumber": "0001", "rights": "", "extra": "", "tags": [ { "tag": "Computer Science", "type": 1 } ], "collections": [ "BF6AZHTT" ], "relations": {}, "dateAdded": "2012-04-30T20:10:34Z", "dateModified": "2012-05-03T19:50:16Z" } } ]