[
    {
        "key": "UXKUK9EJ",
        "version": 27,
        "library": {
            "type": "group",
            "id": 130414,
            "name": "transf_rapports",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/transf_rapports",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/130414/items/UXKUK9EJ",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/transf_rapports/items/UXKUK9EJ",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1234830,
                "username": "chumtransformation",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/chumtransformation",
                        "type": "text/html"
                    }
                }
            },
            "creatorSummary": "Center for healthcare research and transformation",
            "numChildren": 0
        },
        "data": {
            "key": "UXKUK9EJ",
            "version": 27,
            "itemType": "report",
            "title": "Acute care readmission reduction initiatives: major program highlights",
            "creators": [
                {
                    "creatorType": "author",
                    "firstName": "",
                    "lastName": "Center for healthcare research and transformation"
                }
            ],
            "abstractNote": "",
            "reportNumber": "",
            "reportType": "",
            "institution": "",
            "place": "",
            "date": "",
            "seriesTitle": "",
            "seriesNumber": "",
            "pages": "",
            "DOI": "",
            "ISBN": "",
            "citationKey": "",
            "url": "http://www.chrt.org/assets/policy-papers/CHRT_Acute-Care-Readmission-Reduction-Initiatives.pdf",
            "accessDate": "",
            "ISSN": "",
            "archive": "",
            "archiveLocation": "",
            "shortTitle": "",
            "language": "",
            "libraryCatalog": "",
            "callNumber": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-10-17T18:42:10Z",
            "dateModified": "2013-10-17T18:43:44Z"
        }
    },
    {
        "key": "M5HHM52P",
        "version": 23,
        "library": {
            "type": "group",
            "id": 130414,
            "name": "transf_rapports",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/transf_rapports",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/130414/items/M5HHM52P",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/transf_rapports/items/M5HHM52P",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1234830,
                "username": "chumtransformation",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/chumtransformation",
                        "type": "text/html"
                    }
                }
            },
            "creatorSummary": "United States Environmental Protection Agency",
            "numChildren": 0
        },
        "data": {
            "key": "M5HHM52P",
            "version": 23,
            "itemType": "report",
            "title": "Interim Communications Process for Combined OTOP Change Management Process",
            "creators": [
                {
                    "creatorType": "author",
                    "name": "United States Environmental Protection Agency"
                }
            ],
            "abstractNote": "",
            "reportNumber": "",
            "reportType": "",
            "institution": "",
            "place": "",
            "date": "",
            "seriesTitle": "",
            "seriesNumber": "",
            "pages": "",
            "DOI": "",
            "ISBN": "",
            "citationKey": "",
            "url": "http://www.epa.gov/oamrtpnc/ITSEPAII/rfqs/q120022/cp.pdf",
            "accessDate": "",
            "ISSN": "",
            "archive": "",
            "archiveLocation": "",
            "shortTitle": "",
            "language": "",
            "libraryCatalog": "",
            "callNumber": "0000",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2012-12-11T15:53:29Z",
            "dateModified": "2013-03-13T17:33:14Z"
        }
    },
    {
        "key": "IE6DZWB6",
        "version": 23,
        "library": {
            "type": "group",
            "id": 130414,
            "name": "transf_rapports",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/transf_rapports",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/130414/items/IE6DZWB6",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/transf_rapports/items/IE6DZWB6",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1234830,
                "username": "chumtransformation",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/chumtransformation",
                        "type": "text/html"
                    }
                }
            },
            "creatorSummary": "Schmitz, Gerhard and Becker, Olivier",
            "parsedDate": "2012",
            "numChildren": 0
        },
        "data": {
            "key": "IE6DZWB6",
            "version": 23,
            "itemType": "report",
            "title": "Why communication is key to successful change management, case study",
            "creators": [
                {
                    "creatorType": "author",
                    "name": "Schmitz, Gerhard"
                },
                {
                    "creatorType": "author",
                    "name": "Becker, Olivier"
                }
            ],
            "abstractNote": "At an organizational level, change management\nis a structured approach to helping individuals\nand teams adopt new methods and embrace\ndifferent ideals and values in the workplace.\nWhile the reasons for updating or reinventing\nthe corporate strategy vary, increasing\noperational effi ciency and boosting productivity\nare two of the most common.",
            "reportNumber": "",
            "reportType": "",
            "institution": "Performance",
            "place": "",
            "date": "2012",
            "seriesTitle": "",
            "seriesNumber": "",
            "pages": "",
            "DOI": "",
            "ISBN": "",
            "citationKey": "",
            "url": "http://performance.ey.com/wp-content/uploads/downloads/2012/06/Performance-4.3-April-2012-Journal-v16-p6469.pdf",
            "accessDate": "",
            "ISSN": "",
            "archive": "",
            "archiveLocation": "",
            "shortTitle": "",
            "language": "",
            "libraryCatalog": "",
            "callNumber": "0000",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2012-12-11T14:43:21Z",
            "dateModified": "2013-03-13T17:33:12Z"
        }
    },
    {
        "key": "CJWPCF9T",
        "version": 23,
        "library": {
            "type": "group",
            "id": 130414,
            "name": "transf_rapports",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/transf_rapports",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/130414/items/CJWPCF9T",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/transf_rapports/items/CJWPCF9T",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1234830,
                "username": "chumtransformation",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/chumtransformation",
                        "type": "text/html"
                    }
                }
            },
            "creatorSummary": "KPMG",
            "numChildren": 0
        },
        "data": {
            "key": "CJWPCF9T",
            "version": 23,
            "itemType": "report",
            "title": "Change management: getting from strategic sourcing vision to reality",
            "creators": [
                {
                    "creatorType": "author",
                    "name": "KPMG"
                }
            ],
            "abstractNote": "",
            "reportNumber": "",
            "reportType": "",
            "institution": "",
            "place": "",
            "date": "",
            "seriesTitle": "",
            "seriesNumber": "",
            "pages": "",
            "DOI": "",
            "ISBN": "",
            "citationKey": "",
            "url": "http://www.kpmginstitutes.com/shared-services-outsourcing-institute/insights/2012/pdf/change-management-for-sourcing-transformations.pdf",
            "accessDate": "",
            "ISSN": "",
            "archive": "",
            "archiveLocation": "",
            "shortTitle": "",
            "language": "",
            "libraryCatalog": "",
            "callNumber": "0000",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2012-12-11T15:58:51Z",
            "dateModified": "2013-03-13T17:33:11Z"
        }
    },
    {
        "key": "9SSPZA2T",
        "version": 23,
        "library": {
            "type": "group",
            "id": 130414,
            "name": "transf_rapports",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/transf_rapports",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/130414/items/9SSPZA2T",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/transf_rapports/items/9SSPZA2T",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1234830,
                "username": "chumtransformation",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/chumtransformation",
                        "type": "text/html"
                    }
                }
            },
            "creatorSummary": "The PArker Avery group",
            "numChildren": 0
        },
        "data": {
            "key": "9SSPZA2T",
            "version": 23,
            "itemType": "report",
            "title": "Change Management Communication: Laying the Groundwork for a Successful Communication Strategy",
            "creators": [
                {
                    "creatorType": "author",
                    "name": "The PArker Avery group"
                }
            ],
            "abstractNote": "",
            "reportNumber": "",
            "reportType": "",
            "institution": "",
            "place": "",
            "date": "",
            "seriesTitle": "",
            "seriesNumber": "",
            "pages": "",
            "DOI": "",
            "ISBN": "",
            "citationKey": "",
            "url": "http://www.parkeravery.com/povs/PAG_POV_Change_Management_Communication.pdf",
            "accessDate": "",
            "ISSN": "",
            "archive": "",
            "archiveLocation": "",
            "shortTitle": "",
            "language": "",
            "libraryCatalog": "",
            "callNumber": "0000",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2012-12-11T15:55:27Z",
            "dateModified": "2013-03-13T17:33:10Z"
        }
    },
    {
        "key": "J6T8Z323",
        "version": 2,
        "library": {
            "type": "group",
            "id": 130414,
            "name": "transf_rapports",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/transf_rapports",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/130414/items/J6T8Z323",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/transf_rapports/items/J6T8Z323",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1234830,
                "username": "chumtransformation",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/chumtransformation",
                        "type": "text/html"
                    }
                }
            },
            "creatorSummary": "Galanti, Lydia et al.",
            "parsedDate": "2012",
            "numChildren": 0
        },
        "data": {
            "key": "J6T8Z323",
            "version": 2,
            "itemType": "presentation",
            "title": "Change Management in an IT Methodology Context",
            "creators": [
                {
                    "creatorType": "presenter",
                    "name": "Galanti, Lydia"
                },
                {
                    "creatorType": "presenter",
                    "name": "Ndiaye, Iphigénie"
                },
                {
                    "creatorType": "presenter",
                    "name": "St-Hilaire, Claude"
                }
            ],
            "abstractNote": "Change Management Fundamentals\nChange Management in IT Methodology: a TD Case Study\nLessons Learned",
            "presentationType": "",
            "date": "décembre, 2012",
            "meetingName": "",
            "place": "",
            "series": "",
            "sessionTitle": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://profs.etsmtl.ca/claporte/SPIN/Presentations/SPIN%20Decembre_2012.pdf",
            "accessDate": "",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-01-04T18:29:58Z",
            "dateModified": "2013-01-04T18:32:06Z"
        }
    },
    {
        "key": "5FZ29Q63",
        "version": 1,
        "library": {
            "type": "group",
            "id": 130414,
            "name": "transf_rapports",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/transf_rapports",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/130414/items/5FZ29Q63",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/transf_rapports/items/5FZ29Q63",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1234830,
                "username": "chumtransformation",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/chumtransformation",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "5FZ29Q63",
            "version": 1,
            "itemType": "webpage",
            "title": "Conduite et communication du changement: commencer par le pourquoi | Appetite for Change",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.appetiteforchange.net/2011/03/conduite-communication-du-changement-commencer-par-le-pourquoi.html",
            "accessDate": "2012-12-11T16:17:07Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2012-12-11T16:17:07Z",
            "dateModified": "2012-12-11T16:17:07Z"
        }
    },
    {
        "key": "I8Q47WQV",
        "version": 1,
        "library": {
            "type": "group",
            "id": 130414,
            "name": "transf_rapports",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/transf_rapports",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/130414/items/I8Q47WQV",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/transf_rapports/items/I8Q47WQV",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1234830,
                "username": "chumtransformation",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/chumtransformation",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "I8Q47WQV",
            "version": 1,
            "itemType": "webpage",
            "title": "Transcription - Compétences essentielles pour la gestion du changement",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.rhdcc.gc.ca/fra/competence/ACE/videos/transcription_2.shtml",
            "accessDate": "2012-12-11T16:15:07Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2012-12-11T16:15:07Z",
            "dateModified": "2012-12-11T16:15:07Z"
        }
    },
    {
        "key": "9QHVBBG9",
        "version": 1,
        "library": {
            "type": "group",
            "id": 130414,
            "name": "transf_rapports",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/transf_rapports",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/130414/items/9QHVBBG9",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/transf_rapports/items/9QHVBBG9",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1234830,
                "username": "chumtransformation",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/chumtransformation",
                        "type": "text/html"
                    }
                }
            },
            "creatorSummary": "Lavoie, Luc",
            "parsedDate": "2012",
            "numChildren": 0
        },
        "data": {
            "key": "9QHVBBG9",
            "version": 1,
            "itemType": "presentation",
            "title": "Gestion du changement",
            "creators": [
                {
                    "creatorType": "presenter",
                    "name": "Lavoie, Luc"
                }
            ],
            "abstractNote": "",
            "presentationType": "",
            "date": "2012",
            "meetingName": "",
            "place": "Université de Sherbrooke",
            "series": "",
            "sessionTitle": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://pages.usherbrooke.ca/llavoie/enseignement/Modules/GP100-Changement.pdf",
            "accessDate": "",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2012-12-11T16:04:03Z",
            "dateModified": "2012-12-11T16:05:08Z"
        }
    }
]