A collection edited by professors with backgrounds in information and media studies and digital cultures, this book addresses the dearth of medical information people confront in their daily lives. More specifically, this collection addresses what the editors term the “middle space” in health care communication—that is, the persons or groups that function as go-betweens in an attempt to make highly technical, jargon-laden health information accessible to lay audiences. Throughout the book’s chapters, the various authors that take up questions of the mediation of health information investigate how the spaces, media, background, aims, and audience concerns all effect the particular shape this “middle space” of health information takes. For example, multiple chapters in the book highlight important differences in mediating health information that take place in online versus face-to-face contexts. The book’s chapters also deal at length with some of the ethical questions that attend creating systems for filtering health information and for making certain kinds of health information accessible or inaccessible. Chapters in the book deal with various topics that include: health information management systems used by libraries, health-related computer software, the mediating effects of patient narratives, the internet as a means of providing health information to marginalized patient populations, policies for regulating online health information, and mediating health information for remote indigenous populations.
", "tags": [], "relations": {}, "dateAdded": "2010-04-17T20:35:16Z", "dateModified": "2010-04-17T20:35:18Z" } }, { "key": "6PIJH93Q", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/6PIJH93Q", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/6PIJH93Q", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/11896/items/3KI7JZJP", "type": "application/json" } }, "meta": { "createdByUser": { "id": 137526, "username": "ahensley", "name": "Anna Hensley", "links": { "alternate": { "href": "https://www.zotero.org/ahensley", "type": "text/html" } } }, "lastModifiedByUser": { "id": 136950, "username": "queerstrokes", "name": "Avi Luce", "links": { "alternate": { "href": "https://www.zotero.org/queerstrokes", "type": "text/html" } } }, "numChildren": 0 }, "data": { "key": "6PIJH93Q", "version": 1, "parentItem": "3KI7JZJP", "itemType": "note", "note": "This book argues that rhetorical theory, particularly as understood as the study of persuasion, is an important heuristic for understanding the various interactions that take place in and around healthcare between doctors and patients, doctors and pharmaceutical companies, patients and insurance companies, health researchers and policy makers. Basing her work primarily on a Burkean understanding of rhetoric which sees all language as always already rhetorical, Segal argues that a rhetorical study of health and medicine not only offers us insight into the way that communication in and around health care functions, but could also prove relevant for solving some of the problems that arise within these communications. Understanding the rhetorical, persuasive nature of the discursive interactions that take place in relation to issues of health and medicine is not, however, purely a matter of making communications more efficient. Segal maintains that medicine functions rhetorically as a system for communicating and reproducing certain norms and values, so that a rhetorical critique also allows us a means of analyzing the way power circulates through discursive interactions around health and medicine. Throughout the book, Segal performs rhetorical analyses of various doctor-patient interactions, clinical literature, and larger social conversations about things like death and health policies. She begins with an analysis of changes in medicine through the lens of the rhetorical concept kairos, paying particular attention to the development of biomedicine. Other chapter topics include the medical construction of the patient and its effect on doctor/patient relationships, an analysis of the language of pathology as value-transmitting epideictic rhetoric, the rhetoric of hypochondria, the role of persuasion in end-of-life discussions, the position of death as medical failure in a biomedical model, and the use of metaphor in health policy debates.
", "tags": [], "relations": {}, "dateAdded": "2010-04-17T20:14:38Z", "dateModified": "2010-04-17T20:14:42Z" } }, { "key": "522SFHQC", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/522SFHQC", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/522SFHQC", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/11896/items/3KI7JZJP", "type": "application/json" } }, "meta": { "createdByUser": { "id": 137526, "username": "ahensley", "name": "Anna Hensley", "links": { "alternate": { "href": "https://www.zotero.org/ahensley", "type": "text/html" } } }, "lastModifiedByUser": { "id": 136950, "username": "queerstrokes", "name": "Avi Luce", "links": { "alternate": { "href": "https://www.zotero.org/queerstrokes", 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"", "extra": "", "tags": [], "collections": [], "relations": {}, "dateAdded": "2010-03-30T12:08:19Z", "dateModified": "2010-03-30T12:08:19Z" } }, { "key": "BQ4SEQFK", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/BQ4SEQFK", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/BQ4SEQFK", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/11896/items/9GFW9T3M", "type": "application/json" } }, "meta": { "createdByUser": { "id": 136952, "username": "skhadka", "name": "Santosh Khadka", "links": { "alternate": { "href": "https://www.zotero.org/skhadka", "type": "text/html" } } }, "lastModifiedByUser": { "id": 136950, "username": "queerstrokes", "name": "Avi Luce", "links": { "alternate": { "href": 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The questions like: Will Eskimo treat instructions for a video recorder differently from an Australian? How should a technical writer deal with differences in his products? Is the conversion of manuals for different cultures really the job of the technical writer? (19) were also considered. A number of technical communication experts expressed their views on these crucial questions. Carl Jansen (Professor of TC, Eindhoven U of Technology) deploys Hofstede (1984) and Hoft (1995) and demonstrates that the role of culture is very small while writing good technical pieces. For him, individual factors like age, sex, and education, have a greater influence. So he does not see any meaning in investment for document alteration to fit a different culture. But another expert, Gerry Gentle mentions that there are vast differences in the ways people use technical documents across cultures and languages. So employing experts from different cultures and languages for the design, composition and alteration of those documents to fit the cultural expectations could be a good idea.
", "tags": [], "relations": {}, "dateAdded": "2010-03-29T01:50:30Z", "dateModified": "2010-03-29T01:50:33Z" } }, { "key": "9GFW9T3M", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/9GFW9T3M", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/9GFW9T3M", "type": "text/html" } }, "meta": { "createdByUser": { "id": 136952, "username": "skhadka", "name": "Santosh Khadka", "links": { "alternate": { "href": "https://www.zotero.org/skhadka", "type": "text/html" } } }, "creatorSummary": "Heytze and Weijman", "parsedDate": "1997", "numChildren": 1 }, "data": { "key": "9GFW9T3M", "version": 1, "itemType": "journalArticle", "title": "Intercultural Technical Communication: No\nProblems for Technical Writers?", "creators": [ { "creatorType": "author", "firstName": "Ingmar", "lastName": "Heytze" }, { "creatorType": "author", "firstName": "Rene", "lastName": "Weijman" } ], "abstractNote": "", "publicationTitle": "", "publisher": "", "place": "", "date": "1997", "volume": "5", "issue": "9", "section": "", "partNumber": "", "partTitle": "", "pages": "18-19", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "Communicator", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [], "relations": {}, "dateAdded": "2010-03-29T01:47:45Z", "dateModified": "2010-03-29T01:50:29Z" } }, { "key": "ZKV6NSDP", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/ZKV6NSDP", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/ZKV6NSDP", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/11896/items/AI2TMRRW", "type": "application/json" } }, "meta": { "createdByUser": { "id": 136952, "username": "skhadka", "name": "Santosh Khadka", "links": { "alternate": { "href": "https://www.zotero.org/skhadka", "type": "text/html" } } }, "lastModifiedByUser": { "id": 136950, "username": "queerstrokes", "name": "Avi Luce", "links": { "alternate": { "href": "https://www.zotero.org/queerstrokes", "type": "text/html" } } }, "numChildren": 0 }, "data": { "key": "ZKV6NSDP", "version": 1, "parentItem": "AI2TMRRW", "itemType": "note", "note": "This is a technical communication handbook designed for a class with students from across the disciplines, cultures and places. Rhetorical principles undergird the technical genres presented in the book. Published in the U.S. it could be a good source for sample job application letters and resumes for research projects in cross-cultural technical communication practices.
", "tags": [], "relations": {}, "dateAdded": "2010-03-29T01:47:39Z", "dateModified": "2010-03-29T01:47:41Z" } }, { "key": "AI2TMRRW", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/AI2TMRRW", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/AI2TMRRW", "type": "text/html" } }, "meta": { "createdByUser": { "id": 136952, "username": "skhadka", "name": "Santosh Khadka", "links": { "alternate": { "href": "https://www.zotero.org/skhadka", "type": "text/html" } } }, "creatorSummary": "Lannon", "parsedDate": "2008", "numChildren": 1 }, "data": { "key": "AI2TMRRW", "version": 1, "itemType": "book", "title": "Technical Communication", "creators": [ { "creatorType": "author", "firstName": "John M", "lastName": "Lannon" } ], "abstractNote": "", "series": "", "seriesNumber": "", "volume": "", "numberOfVolumes": "", "edition": "11th", "date": "2008", "publisher": "Pearson", "place": "NY", "originalDate": "", "originalPublisher": "", "originalPlace": "", "format": "", "numPages": "", "ISBN": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [], "relations": {}, "dateAdded": "2010-03-29T01:46:15Z", "dateModified": "2010-03-29T01:47:24Z" } }, { "key": "TJTZDRMX", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/TJTZDRMX", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/TJTZDRMX", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/11896/items/HT346BWX", "type": "application/json" } }, "meta": { "createdByUser": { "id": 136952, "username": "skhadka", "name": "Santosh Khadka", "links": { "alternate": { "href": "https://www.zotero.org/skhadka", "type": "text/html" } } }, "lastModifiedByUser": { "id": 136950, "username": "queerstrokes", "name": "Avi Luce", "links": { "alternate": { "href": "https://www.zotero.org/queerstrokes", "type": "text/html" } } }, "numChildren": 0 }, "data": { "key": "TJTZDRMX", "version": 1, "parentItem": "HT346BWX", "itemType": "note", "note": "A Nepali web site for posting job opening announcement by the employers and job application letters and resumes by the potential candidates from around the world, this site has a number of actual job applications letters and resumes of Nepali job candidates that can serve as samples for research projects in cross-cultural technical writing/communication practices.
", "tags": [], "relations": {}, "dateAdded": "2010-03-29T01:45:42Z", "dateModified": "2010-03-29T01:46:09Z" } }, { "key": "HT346BWX", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/HT346BWX", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/HT346BWX", "type": "text/html" } }, "meta": { "createdByUser": { "id": 136952, "username": "skhadka", "name": "Santosh Khadka", "links": { "alternate": { "href": "https://www.zotero.org/skhadka", "type": "text/html" } } }, "parsedDate": "2010", "numChildren": 1 }, "data": { "key": "HT346BWX", "version": 1, "itemType": "webpage", "title": "Jobs Classified", "creators": [], "abstractNote": "", "websiteTitle": "", "websiteType": "Commercial", "date": "2010", "publisher": "", "place": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "shortTitle": "", "language": "", "rights": "", "extra": "", "tags": [], "collections": [], "relations": {}, "dateAdded": "2010-03-29T01:44:10Z", "dateModified": "2010-03-29T01:45:26Z" } }, { "key": "9PMW7959", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/9PMW7959", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/9PMW7959", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/11896/items/TDE2TQ5S", "type": "application/json" } }, "meta": { "createdByUser": { "id": 136952, "username": "skhadka", "name": "Santosh Khadka", "links": { "alternate": { "href": "https://www.zotero.org/skhadka", "type": "text/html" } } }, "lastModifiedByUser": { "id": 136950, "username": "queerstrokes", "name": "Avi Luce", "links": { "alternate": { "href": "https://www.zotero.org/queerstrokes", "type": "text/html" } } }, "numChildren": 0 }, "data": { "key": "9PMW7959", "version": 1, "parentItem": "TDE2TQ5S", "itemType": "note", "note": "In this chapter, Thatcher critiques the ethnocentrism characterizing U.S. digital media and communication and proposes what he calls a global or cross-cultural approach for understanding them across the globe. He maintains that we need four competencies in order to avoid ethnocentrism and adopt a global/cross-cultural approach such as understanding the rhetorical characteristics of the digital medium itself; adapting those characteristics to rhetorical situation of the culture in question; assessing cultural variation in target culture and finally appropriating rhetorical strategies to fit the expectations of the target culture (Thatcher 169). The chapter is divided into four parts. The essay begins with a case study highlighting the need of cross-cultural approach to digital media and communication. The following part discusses why a different approach is necessary to make sense of digital literacy in the U.S. and around the world. In the third section, Thatcher list five strategies of adapting digital media and communication for cross-cultural contexts and finally the essay ends with a case study of digital literacy adaptation to fit cross-cultural needs.
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", "tags": [], "relations": {}, "dateAdded": "2010-03-29T01:40:33Z", "dateModified": "2010-03-29T01:41:12Z" } }, { "key": "JQQQVTM6", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/JQQQVTM6", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/JQQQVTM6", "type": "text/html" } }, "meta": { "createdByUser": { "id": 136952, "username": "skhadka", "name": "Santosh Khadka", "links": { "alternate": { "href": "https://www.zotero.org/skhadka", "type": "text/html" } } }, "creatorSummary": "Amant", "numChildren": 1 }, "data": { "key": "JQQQVTM6", "version": 1, "itemType": "bookSection", "title": "Online Ethos and Intercultural Technical Communication: How to\nCreate Credible Messages for International Audiences", "creators": [ { "creatorType": "author", "firstName": "Kirk A", "lastName": "Amant" } ], "abstractNote": "", "bookTitle": "Technical Communication and World Wide Web", "series": "", "seriesNumber": "", "volume": "", "numberOfVolumes": "", "edition": "", "date": "", "publisher": "Lawrence Erlbaum Associates", "place": "", "originalDate": "", "originalPublisher": "", "originalPlace": "", "format": "", "pages": "133-166", "ISBN": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [], "relations": {}, "dateAdded": "2010-03-29T01:38:37Z", "dateModified": "2010-03-29T01:40:31Z" } }, { "key": "AJC9WUTR", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/AJC9WUTR", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/AJC9WUTR", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/11896/items/88K865KX", "type": "application/json" } }, "meta": { "createdByUser": { "id": 136952, "username": "skhadka", "name": "Santosh Khadka", "links": { "alternate": { "href": "https://www.zotero.org/skhadka", "type": "text/html" } } }, "lastModifiedByUser": { "id": 136950, "username": "queerstrokes", "name": "Avi Luce", "links": { "alternate": { "href": "https://www.zotero.org/queerstrokes", "type": "text/html" } } }, "numChildren": 0 }, "data": { "key": "AJC9WUTR", "version": 1, "parentItem": "88K865KX", "itemType": "note", "note": "A coauthored textbook Intercultural Communication in the Global Workplace includes chapters on culture and communication, business language, nonverbal language in intercultural communication, intercultural negotiation etc. and therefore can be a valuable resource for the technical and business communicators. Together, the chapters provide much needed insights and skills for successful intercultural technical and business communication. It is a blend of theoretical discussion and practical tips for approaching and interacting new cultures. A number of instances and cases of cultural values and their manifestations in or implications for technical/business communication abound the textbook. In short, this textbook suggests that the explanation for any behavior should be sought in particular cultural values and worldviews that the communicator holds. That’s why this resource is valuable for workers in today’s globalized workplace.
", "tags": [], "relations": {}, "dateAdded": "2010-03-29T01:38:25Z", "dateModified": "2010-03-29T01:38:27Z" } }, { "key": "88K865KX", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/88K865KX", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/88K865KX", "type": "text/html" } }, "meta": { "createdByUser": { "id": 136952, "username": "skhadka", "name": "Santosh Khadka", "links": { "alternate": { "href": "https://www.zotero.org/skhadka", "type": "text/html" } } }, "creatorSummary": "Varner and Beamer", "parsedDate": "1995", "numChildren": 1 }, "data": { "key": "88K865KX", "version": 1, "itemType": "book", "title": "Intercultural Communication in the Global Workplace", "creators": [ { "creatorType": "author", "firstName": "Iris", "lastName": "Varner" }, { "creatorType": "author", "firstName": "Linda", "lastName": "Beamer" } ], "abstractNote": "", "series": "", "seriesNumber": "", "volume": "", "numberOfVolumes": "", "edition": "", "date": "1995", "publisher": "IRWIN", "place": "", "originalDate": "", "originalPublisher": "", "originalPlace": "", "format": "", "numPages": "", "ISBN": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [], "relations": {}, "dateAdded": "2010-03-29T01:36:36Z", "dateModified": "2010-03-29T01:38:00Z" } }, { "key": "T8MBSDVM", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/T8MBSDVM", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/T8MBSDVM", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/11896/items/FQBFXR7M", "type": "application/json" } }, "meta": { "createdByUser": { "id": 136952, "username": "skhadka", "name": "Santosh Khadka", "links": { "alternate": { "href": "https://www.zotero.org/skhadka", "type": "text/html" } } }, "lastModifiedByUser": { "id": 136950, "username": "queerstrokes", "name": "Avi Luce", "links": { "alternate": { "href": "https://www.zotero.org/queerstrokes", "type": "text/html" } } }, "numChildren": 0 }, "data": { "key": "T8MBSDVM", "version": 1, "parentItem": "FQBFXR7M", "itemType": "note", "note": "This article contends that adapting electronic communication technologies to the contexts of use is the way to facilitate ECT in changing organizational forms. As a case study, the article presents the findings of a case study of a computer conferencing system in Japanese R & D project group. Through what the writers call technology-use mediation, effective communication was achieved in new context of use. About the metastructuring process and its implications, the authors say: “This mediation serves as an organizational mechanism for facilitating the ongoing adaptation of technologies, their use, and organizational contexts to each other and to changing conditions. The identification and articulation of the metastructuring process and of technology-use mediation have a number of implications for research and practice” (Orlikowski et.al 440)
", "tags": [], "relations": {}, "dateAdded": "2010-03-29T01:36:02Z", "dateModified": "2010-03-29T01:36:27Z" } }, { "key": "FQBFXR7M", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/FQBFXR7M", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/FQBFXR7M", "type": "text/html" } }, "meta": { "createdByUser": { "id": 136952, "username": "skhadka", "name": "Santosh Khadka", "links": { "alternate": { "href": "https://www.zotero.org/skhadka", "type": "text/html" } } }, "creatorSummary": "Orlikowski et al.", "parsedDate": "1995", "numChildren": 1 }, "data": { "key": "FQBFXR7M", "version": 1, "itemType": "journalArticle", "title": "Shaping Electronic Communication: The Metastructuring of Technology in the Context of Use", "creators": [ { "creatorType": "author", "firstName": "Wanda J", "lastName": "Orlikowski" }, { "creatorType": "author", "firstName": "JoAnne", "lastName": "Yates" }, { "creatorType": "author", "firstName": "Kazuo", "lastName": "Okamura" }, { "creatorType": "author", "firstName": "Masayo", "lastName": "Fujimoto" } ], "abstractNote": "", "publicationTitle": "", "publisher": "", "place": "", "date": "1995", "volume": "6", "issue": "4", "section": "", "partNumber": "", "partTitle": "", "pages": "423-444", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "Organization Science", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [], "relations": {}, "dateAdded": "2010-03-29T01:33:31Z", "dateModified": "2010-03-29T01:36:00Z" } }, { "key": "883798N5", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/883798N5", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/883798N5", "type": "text/html" } }, "meta": { "createdByUser": { "id": 136952, "username": "skhadka", "name": "Santosh Khadka", "links": { "alternate": { "href": "https://www.zotero.org/skhadka", "type": "text/html" } } }, "numChildren": 0 }, "data": { "key": "883798N5", "version": 1, "itemType": "journalArticle", "title": "", "creators": [], "abstractNote": "", "publicationTitle": "", "publisher": "", "place": "", "date": "", "volume": "", "issue": "", "section": "", "partNumber": "", "partTitle": "", "pages": "", "series": "", "seriesTitle": "", "seriesText": "", "journalAbbreviation": "", "DOI": "", "citationKey": "", "url": "", "accessDate": "", "PMID": "", "PMCID": "", "ISSN": "", "archive": "", "archiveLocation": "", "shortTitle": "", "language": "", "libraryCatalog": "", "callNumber": "", "rights": "", "extra": "", "tags": [], "collections": [], "relations": {}, "dateAdded": "2010-03-29T01:33:18Z", "dateModified": "2010-03-29T01:33:18Z" } }, { "key": "E7C4D4H2", "version": 1, "library": { "type": "group", "id": 11896, "name": "DigitalTechComm", "links": { "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm", "type": "text/html" } } }, "links": { "self": { "href": "https://api.zotero.org/groups/11896/items/E7C4D4H2", "type": "application/json" }, "alternate": { "href": "https://www.zotero.org/groups/digitaltechcomm/items/E7C4D4H2", "type": "text/html" }, "up": { "href": "https://api.zotero.org/groups/11896/items/G34H8Z7N", "type": "application/json" } }, "meta": { "createdByUser": { "id": 136952, "username": "skhadka", "name": "Santosh Khadka", "links": { "alternate": { "href": "https://www.zotero.org/skhadka", "type": "text/html" } } }, "lastModifiedByUser": { "id": 136950, "username": "queerstrokes", "name": "Avi Luce", "links": { "alternate": { "href": "https://www.zotero.org/queerstrokes", "type": "text/html" } } }, "numChildren": 0 }, "data": { "key": "E7C4D4H2", "version": 1, "parentItem": "G34H8Z7N", "itemType": "note", "note": "This paper examines the intercultural differences in the perception of questioning and pausing. Beginning with the premise that different cultural systems and practices get reflected in people’s writing and spoken style, the authors contend that for the effective intercultural communication to take place, an understanding of those cultural factors is imperative on the part of professional communicators. The paper then provides insight into these cultural communication factors by presenting the results of an experiment involving how individuals from China, the Netherlands, Germany, France, and Italy perceived a videotaped example of intercultural business negotiations. By comparing
cultural perceptions of the same event, the paper demonstrates that culture plays a big role in how different people perceive and interpret the same situation. The experiment, claim the authors, can have implication for the professional communicators. For instance, they argue, “[B]y realizing how different cultures might perceive and interpret the same nonverbal cues differently, professional communicators can begin to understand how intercultural confusion could occur, especially in the context of a business negotiation. And this increased understanding can help communicators anticipate and reduce the degree of confusion that could occur at such negotiations” (Ulijn and Amant 235).
This article observes the communications and decision-making practices of Japanese firms operating in Japan and the United States versus American firms operating in the United States. Contrary to popular conceptions that there are differences in Japanese and American management and decision making systems, the investigation finds more similarities than differences between the two. The implication of the finding is that some kind of universalistic organizational theory should precede the particularistic factors like culture while examining and analyzing the cross-cultural practices. This data-driven study reminds that sometimes hasty generalization, cultural essentialism and stereotying could be grossly wrong. It further implies that special care should be taken while talking about managerial characteristics both within and across cultures.
", "tags": [], "relations": {}, "dateAdded": "2010-03-29T01:29:12Z", "dateModified": "2010-03-29T01:29:14Z" } } ]