[
    {
        "key": "9R2MRT6B",
        "version": 24,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/9R2MRT6B",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/9R2MRT6B",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "9R2MRT6B",
            "version": 24,
            "itemType": "webpage",
            "title": "Expert Patients Programme Courses for Long Term Health Conditions",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.expertpatients.co.uk/",
            "accessDate": "2013-11-06T18:29:13Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-11-06T18:29:13Z",
            "dateModified": "2013-11-06T18:29:13Z"
        }
    },
    {
        "key": "QNIPBNF8",
        "version": 24,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/QNIPBNF8",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/QNIPBNF8",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "QNIPBNF8",
            "version": 24,
            "itemType": "webpage",
            "title": "Le patient-expert | Le site des étudiants en ETP de l'Université Pierre et Marie Curie",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://edutherapeutique.org/?page_id=63",
            "accessDate": "2013-11-06T18:29:00Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-11-06T18:29:00Z",
            "dateModified": "2013-11-06T18:29:00Z"
        }
    },
    {
        "key": "3CVJMMFD",
        "version": 24,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/3CVJMMFD",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/3CVJMMFD",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "3CVJMMFD",
            "version": 24,
            "itemType": "webpage",
            "title": "Etre patient expert",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://vimeo.com/77845910",
            "accessDate": "2013-11-06T18:28:51Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-11-06T18:28:51Z",
            "dateModified": "2013-11-06T18:28:51Z"
        }
    },
    {
        "key": "XBU4FUJU",
        "version": 24,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/XBU4FUJU",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/XBU4FUJU",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "XBU4FUJU",
            "version": 24,
            "itemType": "webpage",
            "title": "Les attentes du patient prédéterminent l'efficacité du traitement - UdeMNouvelles",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.nouvelles.umontreal.ca/recherche/sciences-de-la-sante/20131028-les-attentes-du-patient-predeterminent-lefficacite-du-traitement.html",
            "accessDate": "2013-11-06T18:27:19Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-11-06T18:27:19Z",
            "dateModified": "2013-11-06T18:27:19Z"
        }
    },
    {
        "key": "M9ZSJX44",
        "version": 24,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/M9ZSJX44",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/M9ZSJX44",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "M9ZSJX44",
            "version": 24,
            "itemType": "webpage",
            "title": "Has the patient experience changed in 20 years? Retooling for engagement — Vector",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://vectorblog.org/2013/10/has-the-patient-experience-changed-in-20-years-retooling-for-engagement/",
            "accessDate": "2013-11-06T18:23:42Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-11-06T18:23:42Z",
            "dateModified": "2013-11-06T18:23:42Z"
        }
    },
    {
        "key": "KXEXW3V9",
        "version": 24,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/KXEXW3V9",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/KXEXW3V9",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "KXEXW3V9",
            "version": 24,
            "itemType": "webpage",
            "title": "Hospital Impact - Think small for big patient experience results",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.hospitalimpact.org/index.php/2013/10/17/p4373",
            "accessDate": "2013-11-06T18:23:16Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-11-06T18:23:16Z",
            "dateModified": "2013-11-06T18:23:16Z"
        }
    },
    {
        "key": "V5I22I9D",
        "version": 24,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/V5I22I9D",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/V5I22I9D",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "V5I22I9D",
            "version": 24,
            "itemType": "webpage",
            "title": "My view of patient experience: “care that’s more caring.” « e-Patient Dave",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://epatientdave.com/2013/10/24/my-view-of-patient-experience-care-thats-more-caring/",
            "accessDate": "2013-11-06T18:22:57Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-11-06T18:22:57Z",
            "dateModified": "2013-11-06T18:22:57Z"
        }
    },
    {
        "key": "UJ4ZA48Q",
        "version": 24,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/UJ4ZA48Q",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/UJ4ZA48Q",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "UJ4ZA48Q",
            "version": 24,
            "itemType": "webpage",
            "title": "Changing the Breast Cancer Patient Experience | Geeta Nayyar, M.D.",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.huffingtonpost.com/geeta-nayyar-md/breast-cancer-patient_b_4123730.html",
            "accessDate": "2013-11-06T18:22:35Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-11-06T18:22:35Z",
            "dateModified": "2013-11-06T18:22:35Z"
        }
    },
    {
        "key": "QTU2BB76",
        "version": 23,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/QTU2BB76",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/QTU2BB76",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "QTU2BB76",
            "version": 23,
            "itemType": "webpage",
            "title": "Patient Experience in Minnesota | HealthWorks Collective",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://healthworkscollective.com/davidewilliams/121331/patient-experience-debuts-minnesota",
            "accessDate": "2013-09-12T19:17:25Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-09-12T19:17:25Z",
            "dateModified": "2013-09-12T19:17:25Z"
        }
    },
    {
        "key": "CENPMAXX",
        "version": 23,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/CENPMAXX",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/CENPMAXX",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "CENPMAXX",
            "version": 23,
            "itemType": "webpage",
            "title": "Inventory of Rheumatoid Disease: One Patient’s Experience | Don't miss this! | Rheumatoid Arthritis Warrior",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://rawarrior.com/inventory-of-rheumatoid-disease-one-patients-experience/",
            "accessDate": "2013-09-12T19:11:43Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-09-12T19:11:43Z",
            "dateModified": "2013-09-12T19:11:43Z"
        }
    },
    {
        "key": "E3KVHUB3",
        "version": 22,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/E3KVHUB3",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/E3KVHUB3",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "E3KVHUB3",
            "version": 22,
            "itemType": "webpage",
            "title": "Redesigning the Patient Experience for Safer Care | National Patient Safety Foundation",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.npsf.org/updates-news-press/npsf-in-the-news/redesigning-the-patient-experience-for-safer-care/",
            "accessDate": "2013-07-05T16:34:05Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-07-05T16:34:05Z",
            "dateModified": "2013-07-05T16:34:05Z"
        }
    },
    {
        "key": "QRAPP6F6",
        "version": 22,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/QRAPP6F6",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/QRAPP6F6",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "QRAPP6F6",
            "version": 22,
            "itemType": "webpage",
            "title": "Looking Beyond Face Value of the Patient Experience",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.leanhealthcareexchange.com/?p=3395",
            "accessDate": "2013-07-05T16:33:59Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-07-05T16:33:59Z",
            "dateModified": "2013-07-05T16:33:59Z"
        }
    },
    {
        "key": "6SX58A8S",
        "version": 22,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/6SX58A8S",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/6SX58A8S",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "6SX58A8S",
            "version": 22,
            "itemType": "webpage",
            "title": "Hospital Impact - Bringing humanity to the patient experience",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.hospitalimpact.org/index.php/2013/06/20/p4300",
            "accessDate": "2013-07-05T16:33:55Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-07-05T16:33:55Z",
            "dateModified": "2013-07-05T16:33:55Z"
        }
    },
    {
        "key": "48CTWNR6",
        "version": 22,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/48CTWNR6",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/48CTWNR6",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "48CTWNR6",
            "version": 22,
            "itemType": "webpage",
            "title": "5 Ways Digital Hospital Displays Are Enhancing the Patient Experience",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.hitconsultant.net/2013/06/26/5-ways-digital-hospital-displays-are-enhancing-the-patient-experience/",
            "accessDate": "2013-07-05T16:33:47Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-07-05T16:33:47Z",
            "dateModified": "2013-07-05T16:33:47Z"
        }
    },
    {
        "key": "9G7ZUQC2",
        "version": 22,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/9G7ZUQC2",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/9G7ZUQC2",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "9G7ZUQC2",
            "version": 22,
            "itemType": "webpage",
            "title": "Communication technology vital to boosting patient experience - FierceHealthIT",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.fiercehealthit.com/story/communication-technology-vital-boosting-patient-experience/2013-06-26",
            "accessDate": "2013-07-05T16:33:15Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-07-05T16:33:15Z",
            "dateModified": "2013-07-05T16:33:15Z"
        }
    },
    {
        "key": "7NK8BMZ4",
        "version": 22,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/7NK8BMZ4",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/7NK8BMZ4",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "7NK8BMZ4",
            "version": 22,
            "itemType": "webpage",
            "title": "A gift helps expand Patient Experience program at Keck Medical Center | USC News",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://news.usc.edu/#!/article/52561/a-gift-helps-expand-patient-experience-program-at-keck-medical-center/",
            "accessDate": "2013-07-05T16:32:39Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-07-05T16:32:39Z",
            "dateModified": "2013-07-05T16:32:39Z"
        }
    },
    {
        "key": "SJZTED9W",
        "version": 22,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/SJZTED9W",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/SJZTED9W",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "SJZTED9W",
            "version": 22,
            "itemType": "webpage",
            "title": "Patients experience better care at hospitals with more specialist nurses : Cancer Research UK",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.cancerresearchuk.org/cancer-info/news/archive/cancernews/2013-06-07-Patients-experience-better-care-at-hospitals-with-more-specialist-nurses",
            "accessDate": "2013-07-05T16:32:14Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-07-05T16:32:14Z",
            "dateModified": "2013-07-05T16:32:14Z"
        }
    },
    {
        "key": "VRZQ64CW",
        "version": 19,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/VRZQ64CW",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/VRZQ64CW",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "VRZQ64CW",
            "version": 19,
            "itemType": "webpage",
            "title": "Hospital Impact - Why the patient experience movement will continue",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.hospitalimpact.org/index.php/2013/04/18/title_96",
            "accessDate": "2013-05-20T12:45:17Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-05-20T12:45:17Z",
            "dateModified": "2013-05-20T12:45:17Z"
        }
    },
    {
        "key": "VTTX4EKV",
        "version": 18,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/VTTX4EKV",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/VTTX4EKV",
                "type": "text/html"
            },
            "up": {
                "href": "https://api.zotero.org/groups/105424/items/KHTS9F9T",
                "type": "application/json"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            }
        },
        "data": {
            "key": "VTTX4EKV",
            "version": 18,
            "parentItem": "KHTS9F9T",
            "itemType": "attachment",
            "linkMode": "linked_url",
            "title": "Le dossier de santé électronique vu par les patients | Portail Internet et santé",
            "accessDate": "2013-05-20T12:44:40Z",
            "url": "http://blogsgrms.com/internetsante/2013/04/30/le-dossier-de-sante-electronique-vu-par-les-patients/",
            "note": "",
            "contentType": "text/html",
            "charset": "",
            "tags": [],
            "relations": {
                "owl:sameAs": "http://zotero.org/groups/105425/items/5WMDKVMG"
            },
            "dateAdded": "2013-05-20T12:44:40Z",
            "dateModified": "2013-05-20T12:44:40Z"
        }
    },
    {
        "key": "R6BRN24S",
        "version": 17,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/R6BRN24S",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/R6BRN24S",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "R6BRN24S",
            "version": 17,
            "itemType": "webpage",
            "title": "Patient experience – what does it mean to you? - Macmillan campaigns - Blogs - Macmillan's Online Community",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://community.macmillan.org.uk/blogs/b/campaigns/archive/2013/05/03/patient-experience-what-does-it-mean-to-you.aspx",
            "accessDate": "2013-05-20T12:43:08Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-05-20T12:43:08Z",
            "dateModified": "2013-05-20T12:43:08Z"
        }
    },
    {
        "key": "72GVC3DP",
        "version": 16,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/72GVC3DP",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/72GVC3DP",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "72GVC3DP",
            "version": 16,
            "itemType": "webpage",
            "title": "iHealthBeat: In Record Time: How an EHR Changed My Patient Experience : OpenNotes",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.myopennotes.org/ihealthbeat-in-record-time-how-an-ehr-changed-my-patient-experience/",
            "accessDate": "2013-05-20T12:41:47Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-05-20T12:41:47Z",
            "dateModified": "2013-05-20T12:41:47Z"
        }
    },
    {
        "key": "AMM5UF6K",
        "version": 15,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/AMM5UF6K",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/AMM5UF6K",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "AMM5UF6K",
            "version": 15,
            "itemType": "webpage",
            "title": "Patient Experience is about More than Making Patients Happy | The Patient Experience Blog",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://blog.theberylinstitute.org/patient-experience-is-about-more-than-making-patients-happy/",
            "accessDate": "2013-05-20T12:41:09Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-05-20T12:41:09Z",
            "dateModified": "2013-05-20T12:41:09Z"
        }
    },
    {
        "key": "UN275298",
        "version": 14,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/UN275298",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/UN275298",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "UN275298",
            "version": 14,
            "itemType": "webpage",
            "title": "Patient Experience: Exceeding the Patient’s Expectations | HealthWorks Collective",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://healthworkscollective.com/johndamouni/84871/patient-experience-exceeding-patient-s-expectations",
            "accessDate": "2013-03-06T16:42:27Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-03-06T16:42:27Z",
            "dateModified": "2013-03-06T16:42:27Z"
        }
    },
    {
        "key": "QAWVNB39",
        "version": 14,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/QAWVNB39",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/QAWVNB39",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "QAWVNB39",
            "version": 14,
            "itemType": "webpage",
            "title": "Hospital Impact - We all must lead to improve patient experience",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.hospitalimpact.org/index.php/2013/02/20/p4219",
            "accessDate": "2013-03-06T16:42:20Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-03-06T16:42:20Z",
            "dateModified": "2013-03-06T16:42:20Z"
        }
    },
    {
        "key": "8JXTRWM7",
        "version": 1,
        "library": {
            "type": "group",
            "id": 105424,
            "name": "patient_experience_listes_discussions",
            "links": {
                "alternate": {
                    "href": "https://www.zotero.org/groups/patient_experience_listes_discussions",
                    "type": "text/html"
                }
            }
        },
        "links": {
            "self": {
                "href": "https://api.zotero.org/groups/105424/items/8JXTRWM7",
                "type": "application/json"
            },
            "alternate": {
                "href": "https://www.zotero.org/groups/patient_experience_listes_discussions/items/8JXTRWM7",
                "type": "text/html"
            }
        },
        "meta": {
            "createdByUser": {
                "id": 1183839,
                "username": "pschum",
                "name": "",
                "links": {
                    "alternate": {
                        "href": "https://www.zotero.org/pschum",
                        "type": "text/html"
                    }
                }
            },
            "numChildren": 0
        },
        "data": {
            "key": "8JXTRWM7",
            "version": 1,
            "itemType": "webpage",
            "title": "Where the Patient Experience Really Begins | Spear Education",
            "creators": [],
            "abstractNote": "",
            "websiteTitle": "",
            "websiteType": "",
            "date": "",
            "publisher": "",
            "place": "",
            "DOI": "",
            "citationKey": "",
            "url": "http://www.speareducation.com/spear-review/2012/12/where-the-patient-experience-really-begins/",
            "accessDate": "2013-01-17T16:13:01Z",
            "shortTitle": "",
            "language": "",
            "rights": "",
            "extra": "",
            "tags": [],
            "collections": [],
            "relations": {},
            "dateAdded": "2013-01-17T16:13:01Z",
            "dateModified": "2013-01-17T16:13:01Z"
        }
    }
]